Apc DIGITAL KVM SWITCHES AP5610 User Manual

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Summary of Contents

Page 1 - Digital KVM Switches

Installer/User GuideFor Technical Support: www.apc.comAPC: 990-3256590-800-501A Digital KVM SwitchesAP5610, AP5615 and AP5616

Page 2

Table of Contents viiiAppendix C: Keyboard And Mouse Shortcuts ...

Page 3 - KVM Switch

Chapter 6: Video Viewer 88Adjusting Mouse OptionsThe Video Viewer mouse options affect cursor type, scaling, alignment, and resetting. Mouse se

Page 4

Chapter 6: Video Viewer 89• In a 1:2 scaling ratio, the value is 1/2X.To set mouse scaling: 1. Select Tools — Session Options from the Video Vi

Page 5 - Table of Contents

Chapter 6: Video Viewer 905. If you want the Video Viewer to receive a constant stream of video data from the target device, select the Backgro

Page 6 - Table of Contents iv

Chapter 6: Video Viewer 91• To change the macro group that is listed by default. This causes the macros in the specified group to be available

Page 7 - Table of Contents v

92CHAPTER7Virtual Media GuideVirtual Media OverviewThe APC 2x1x16 Digital KVM switch (AP5610) supports virtual media when connected to an APC KVM USB

Page 8 - Table of Contents vi

Chapter 7: Virtual Media Guide 93interface device (HID). If the BIOS of the connected computer does not support this type of device, the keyboa

Page 9

Chapter 7: Virtual Media Guide 94Connecting Local Virtual MediaYou can connect virtual media directly to the KVM switch using the USB port on t

Page 10

Chapter 7: Virtual Media Guide 952. Select the checkbox to enable virtual media for that KVM server module.— or —Clear the checkbox to disable

Page 11 - List of Figures

Chapter 7: Virtual Media Guide 96RequirementsVirtual media is supported on APC Digital KVM switches.The target device must be connected to the

Page 12 - List of Tables

Chapter 7: Virtual Media Guide 97You can specify that the virtual media session is reserved. When a session is reserved, and the associated KVM

Page 13 - Product Overview

ixList of FiguresFigure 1.1: Examples of KVM server modules...2Figure

Page 14 - Virtual Media

Chapter 7: Virtual Media Guide 982. To map a physical drive as a virtual media drive, complete the following steps:a. In the Virtual Media wind

Page 15 - Web interface

Chapter 7: Virtual Media Guide 99Resetting USB media devicesNOTE: The USB reset feature resets every USB device on the target device, including

Page 16 - Network Access Software

100CHAPTER8Configuring LDAPLDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on

Page 17

Chapter 8: Configuring LDAP 101To configure LDAP authentication priority parameters: 1. Select Configure — Appliance — Authentication — Authent

Page 18 - Installation

Chapter 8: Configuring LDAP 102The UID Mask field specifies the search criteria for User ID searches of LDAP target devices. The format should

Page 19 - Setting up the network

Chapter 8: Configuring LDAP 103• The Notes property is used to implement the access control attribute. The value of the Notes property, availab

Page 20 - Ethernet

Chapter 8: Configuring LDAP 104To configure LDAP query parameters: 1. Select Appliance — Authentication — Query. 2. Select Basic, User Attribut

Page 21 - Tiering Multiple KVM Switches

105Appendix A: Flash UpgradesYou can use the APC KVM switch flash upgrade feature to update the KVM switch with the latest firmware available. This up

Page 22 - Launching the web interface

106• TFTP target device IP address 10.0.0.3• Upgrade file name equal to CMN-XXXX.fl, where XXXX is the 4-digit Compliance Model Number (CMN)

Page 23 - Installing the software

107Appendix B: UTP CablingThe performance of a switching system depends on high quality connections. Poor quality or poorly installed or main

Page 24

xList of TablesTable 3.1: OSD interface status symbols...17Tabl

Page 25 - Opening the software

108Cabling installation, maintenance and safety tipsReview the following important safety considerations before installing or maintaining the

Page 26 - Rack Mounting A KVM Switch

109Appendix C: Keyboard And Mouse ShortcutsThis appendix lists the keyboard and mouse shortcuts that can be used in the Network Access Softwa

Page 27

110Table C.3: Unit list keyboard and mouse operations Operation DescriptionEnter or Return Starts the default action for the selected unit. U

Page 28 - Basic Operations

111Appendix D: Sun Advanced Key EmulationCertain keys on a standard Type 5 (US) Sun keyboard may be emulated by key press sequences on a PS/2

Page 29

112For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1+A. These key combinations will work with the USB

Page 30 - Using The OSD

113Appendix E: Ports Used By The SoftwareTable E.1 lists the port numbers that the software uses to communicate with certain KVM switches. Th

Page 31

114Appendix F: Product SpecificationTable F.1: APC 2x1x16 Digital KVM switch product specifications Target Device PortsNumber 16Connectors R

Page 32 - Assigning target device names

115DimensionsHeight x Width x Depth 4.37 x 43.18 x 27.98 cm 1.72 x 17 x 10.98 in; 1-U form factorWeight 3.31 kg (7.3 lb) without cablesHeat D

Page 33 - Changing the display behavior

116Table F.2: APC 2x1x32 and 8x1x32 KVM switch product specifications Target Device PortsNumber 32Connectors RJ-45Sync Types Separate horizo

Page 34 - Controlling the status flag

117Power consumption 30 WattsAC-input power 40 Watts maximumAC-input voltage rate 100 to 240 V AC autosensingAC-input current rating1.25 A R

Page 35

1CHAPTER1Product OverviewThe APC KVM switch integrates analog and digital keyboard, video and mouse (KVM) switching technology with advanced cable man

Page 36 - Setting KVM switch security

118Appendix G: Getting Help And Technical AssistanceFor service or technical assistance or for more information about APC products, contact A

Page 37

119Appendix H: NoticesTrademarksIntel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.Mi

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USA NotificationWarning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s au

Page 39 - Upgrading the firmware

Installer/User GuideFor Technical Support: www.apc.comAPC: 990-3256A590-800-501C Digital KVM SwitchesAP5610, AP5615 and AP5616

Page 40 - Power Controlling Devices

Chapter 1: Product Overview 2NOTE: A power supply (APC part number AP5640) is needed to provide power up to four of these Serial Server Modules

Page 41 - PDU Settings window

Chapter 1: Product Overview 3switch. Virtual media can be connected directly to the supported KVM switch using one of the four USB ports on the

Page 42 - PDU Outlets window

Chapter 1: Product Overview 4Video ViewerControl the keyboard, monitor, and mouse functions of individual target devices with the Video Viewer.

Page 43 - Scanning The Switching System

Chapter 1: Product Overview 5ModemThe KVM switch supports v.90 modems at 57.6 kbits/s full-duplex connected to the modem port. When using a mod

Page 44 - Test Description

6CHAPTER2InstallationThe APC KVM switch requires connectivity to a computer running Network Access Software. Use Network Access Software to view and c

Page 45 - to begin diagnostics

Chapter 2: Installation 76. If you configure the switch using the console menu interface, connect a terminal or PC running terminal emulation s

Page 46 - Escape to

USA NotificationWarning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s au

Page 47

Chapter 2: Installation 8Figure 2.1: KVM switch configuration exampleVerifying Ethernet connectionsThe Ethernet connection has two LEDs. The gr

Page 48

Chapter 2: Installation 9If you are experiencing slow mouse response during a remote video session, deactivate mouse acceleration in the operat

Page 49 - Adding A KVM Switch

Chapter 2: Installation 10NOTE: To open a virtual media session with a target device, the target device must first be connected to the KVM swit

Page 50

Chapter 2: Installation 11Installing And Starting Up The Network Access SoftwareSupported operating systemsThe following operating systems are

Page 51

Chapter 2: Installation 12If AutoPlay is supported and enabled, the setup program starts automatically.— or —If the computer does not support A

Page 52 - Accessing Target Devices

Chapter 2: Installation 13Uninstalling the softwareTo uninstall the software on Microsoft Windows, starting at the Control Panel:1. Open the Co

Page 53

Chapter 2: Installation 14Setting up the softwareTo set up the software:1. Install the software on each computer. 2. From one computer, open th

Page 54 - Accessing CPS target devices

Chapter 2: Installation 15exceed circuit capabilities. Overloaded power sources and extension cords present fire and shock hazards. Elevated Am

Page 55

16CHAPTER3Basic OperationsControlling The Switching System From The Analog PortThe APC KVM switch includes ports on the rear panel to connect a keyboa

Page 56 - Customizing Properties

Chapter 3: Basic Operations 17You can set a screen delay to specify the length of time that elapses between when Print Screen is pressed and wh

Page 57 - Information properties

APC® KVM SwitchInstaller/User Guide© 2008 American Power Conversion Corporation. All rights reserved. APC and the APC logo are registered trademarks o

Page 58 - VNC Properties

Chapter 3: Basic Operations 18Type the port number and press Enter— or —Type the first few characters of the target device name or eID number,

Page 59 - RDP Properties

Chapter 3: Basic Operations 19Configuring The KVM Switch And The OSDTo configure the KVM switch and the OSD interface: Start the OSD and click

Page 60 - Telnet properties

Chapter 3: Basic Operations 20Assigning target device namesUse the Names window to identify individual target devices by name rather than by po

Page 61 - Customizing Options

Chapter 3: Basic Operations 213. Click OK to transfer the new name to the Names window. The selection is not saved until you click OK in the Na

Page 62

Chapter 3: Basic Operations 22— or —Select eID to list the target devices numerically by eID number. — or —Select Port to list the target devic

Page 63 - HTTP/HTTPS options

Chapter 3: Basic Operations 23To specify the status-flag settings:1. Press Print Screen. The Main window opens.2. Click Setup > Flag.3. (Opt

Page 64 - RDP options

Chapter 3: Basic Operations 24You can use the Keyboard window to send a different keyboard country code than the default US setting.To change t

Page 65 - Telnet options

Chapter 3: Basic Operations 254. Click OK.A password must contain both alphabetic and numeric characters and can contain up to 12 characters. P

Page 66 - Assigning Units

Chapter 3: Basic Operations 26Managing Target Device Tasks Using The OSDFrom the Commands window, you can manage the switching system and user

Page 67 - Deleting Units

Chapter 3: Basic Operations 27Upgrading the firmwareYou can also use the OSD interface to upgrade the firmware available for the KVM switch. Fo

Page 68 - Renaming Units

InstructionsThis symbol is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanyi

Page 69 - Target device naming

Chapter 3: Basic Operations 28NOTE: This function is for Microsoft Windows-based computers only. Resetting the keyboard and mouse on a target d

Page 70 - Exporting a database

Chapter 3: Basic Operations 29PDUs windowThrough the PDUs window, you can view which rack PDUs are connected to your system. The status of each

Page 71

Chapter 3: Basic Operations 30PDU Inlets windowFrom the Inlets window, you can view and modify inlet parameters.NOTE: You can only modify inlet

Page 72 - Web Interface

Chapter 3: Basic Operations 315. Complete one of the following steps:Select an outlet, then click Settings to open the Outlet Settings window.—

Page 73

Chapter 3: Basic Operations 32To remove a target device from the scan list:1. In the Scan window, clear the checkbox next to the target device

Page 74 - Setting up user accounts

Chapter 3: Basic Operations 33To run diagnostic tests:1. Click Commands — Run Diagnostics. A warning message indicates all users will be discon

Page 75

Chapter 3: Basic Operations 34To broadcast to selected target devices: 1. Complete one of the following steps:• From the Broadcast window, sele

Page 76

35CHAPTER4Network Access SoftwareAbout the Network Access SoftwareThe Network Access Software is the main GUI (Graphical User Interface) for the softw

Page 77 - Modifying a server name

Chapter 4: Network Access Software 36Figure 4.1: Network Access Software windowTable 4.1: Network Access Software window areas Area Description

Page 78

Chapter 4: Network Access Software 37Customizing the window displayYou can resize the Network Access Software window at any time. Each time you

Page 79 - Upgrading Firmware

iiiTable of ContentsList of Figures ...

Page 80

Chapter 4: Network Access Software 38a. The Existing cascaded Switches field contains all the current cascaded switch types defined in the data

Page 81 - Rebooting Your System

Chapter 4: Network Access Software 39If one or more KVM switches cannot be added to the local database for any reason, the Discover Wizard Not

Page 82

Chapter 4: Network Access Software 40Accessing KVM SwitchesClicking the Appliances tab opens a list of the KVM switches currently defined in th

Page 83 - Managing User Databases

Chapter 4: Network Access Software 41the KVM server module user name and password credentials during this Network Access Software session do no

Page 84 - Managing Rack PDUs

Chapter 4: Network Access Software 42The configured access method for that target device opens in a new window.To search for a target device in

Page 85

Chapter 4: Network Access Software 43Right-click on the unit. Select Properties from the pop-up menu. TheProperties dialog box appears.c. Enabl

Page 86

Chapter 4: Network Access Software 442. Click the Telnet tab.3. Specify the server’s IP address and enable the Use Default checkbox. The port n

Page 87 - Video Session Types

Chapter 4: Network Access Software 452. In the Name field, type a 1-32 character unique name. (This name is local to the software database; the

Page 88 - Using Preemption

Chapter 4: Network Access Software 46To change information properties:1. Select a KVM switch or server in the Unit list.2. Select View - Proper

Page 89

Chapter 4: Network Access Software 47running Windows, Linux and Unix operating systems, you can launch the Telnet application from within an OS

Page 90 - Using Exclusive Mode

Table of Contents ivOpening the software...

Page 91 - Digital Share Mode

Chapter 4: Network Access Software 48— or —Click the Properties task button.— or —Right-click on the unit. Select Properties from the pop-up me

Page 92 - Using Stealth Mode

Chapter 4: Network Access Software 49Click the Properties task button.— or —Right-click on the unit. Select Properties from the pop-up menu. Th

Page 93

Chapter 4: Network Access Software 50Custom field namesIn the Custom field labels area, you can change the Site, Department and Location headin

Page 94 - Using Scan Mode

Chapter 4: Network Access Software 51To view or change the default browser:1. Select Tools — Options from the Network Access Software menu. The

Page 95 - Using The Thumbnail Viewer

Chapter 4: Network Access Software 52VNC optionsNetwork Access Software supports a user-defined VNC viewer through the properties page. In the

Page 96 - Window Features

Chapter 4: Network Access Software 533. In the Application to Launch field, enter the directory path and name or click the Browse button to loc

Page 97

Chapter 4: Network Access Software 54b. Enter command line arguments in the box below the path and name.c. To insert a predefined macro at the

Page 98 - Adjusting The View

Chapter 4: Network Access Software 55— or —Click the Properties button. The Properties window opens.3. Click the General tab. Select the Site,

Page 99 - Additional video adjustment

Chapter 4: Network Access Software 562. Select Edit — Delete from the Network Access Software menu.— or —Right-click on a unit and select Delet

Page 100 - Adjusting Mouse Options

Chapter 4: Network Access Software 573. Type a 1-32 character name. You can use embedded spaces but not leading or trailing spaces. (This name

Page 101 - Adjusting General Options

Table of Contents vChapter 4: Network Access Software ... 35Window Fea

Page 102 - Using Macros

Chapter 4: Network Access Software 58To sort a display by a column header, click the arrow in a column header. The items in the list are sorted

Page 103 - Sending macros

Chapter 4: Network Access Software 59Custom Field 3,Description,Contact Name Contact Phone, Comments,Browser URLThe first line of the exported

Page 104 - Virtual Media Guide

60CHAPTER5Web InterfaceOnce you have installed an APC KVM switch, you have the ability to view and configure unit parameters, determine who has access

Page 105 - Virtual media restrictions

Chapter 5: Web Interface 612. Click KVM Switch- Network. The Network settings are displayed, including the MAC address.3. Select the LAN speed

Page 106

Chapter 5: Web Interface 62Setting up user accountsWhen you select the User category, the web interface will retrieve and display a list of use

Page 107 - Setting virtual media options

Chapter 5: Web Interface 63a. Click the Set User Access Rights button to select individual servers for that user. The User Access Rights window

Page 108 - Requirements

Chapter 5: Web Interface 64To specify the length of time a user account remains locked:1. Click the Configure tab in the web interface, then cl

Page 109

Chapter 5: Web Interface 65— or —Click Restore to cancel the changes and exit the window. The last saved settings will be restored.NOTE: After

Page 110

Chapter 5: Web Interface 662. Click the name of the switch you want to configure. The Modify Cascade Switch window opens. 3. Type the new name

Page 111 - Resetting USB media devices

Chapter 5: Web Interface 67Selecting the Enable Auto-Upgrade for all KVM server modules checkbox causes all subsequently connected KVM server m

Page 112 - Configuring LDAP

Table of Contents viSetting up user accounts...

Page 113 - LDAP search parameters

Chapter 5: Web Interface 68The Enable Auto-Upgrade for All KVM server modules checkbox allows you to enable an auto-upgrade for KVM server modu

Page 114 - LDAP query parameters

Chapter 5: Web Interface 696. Click Close.To upgrade KVM server module firmware individually:1. Click the Configure tab in the web interface.2.

Page 115

Chapter 5: Web Interface 70To reboot your system:1. Click the Tools tab in the web interface. The Tools window opens.2. Click the Reboot button

Page 116

Chapter 5: Web Interface 715. (Optional) Enter the password you created when the configuration database was saved. Click OK. The configuration

Page 117 - Appendix A: Flash Upgrades

Chapter 5: Web Interface 72Managing Rack PDUsUsers can control their rack Power Distribution Units (rack PDUs) through the web interface. Rack

Page 118 - 106

Chapter 5: Web Interface 734. Click the Off button to turn off selected outlets. — or —5. Click the Cycle button to reboot the selected outlets

Page 119 - Appendix B: UTP Cabling

74CHAPTER6Video ViewerAbout The Video ViewerThe Video Viewer can be launched from the web interface or the Network Access Software. When you connect t

Page 120 - 108

Chapter 6: Video Viewer 75If this is the first unit access of the Network Access Software session, a user name and password is required. NOTE:

Page 121 - Software

Chapter 6: Video Viewer 76Using PreemptionPreemption provides a means for users with sufficient privilege to take control of a target device fr

Page 122 - 110

Chapter 6: Video Viewer 77Preemption of a local user/administrator by an administratorIf an administrator attempts to access a target device be

Page 123 - 111

Table of Contents viiAdjusting Mouse Options...

Page 124 - 112

Chapter 6: Video Viewer 78Using Exclusive ModeWhen operating a video session in exclusive mode, you cannot receive any share requests from othe

Page 125 - 113

Chapter 6: Video Viewer 79Secondary users cannot share the exclusive KVM session. However, administrators or users can still terminate the sess

Page 126 - 114

Chapter 6: Video Viewer 80Right-click on the target device. Select Connect Video from the pop-up menu.— or —Select the target device and press

Page 127 - 115

Chapter 6: Video Viewer 81Right-click on a KVM switch in the Unit list. Select Manage KVM switch from the pop-up menu.— or —Select a KVM switch

Page 128 - 116

Chapter 6: Video Viewer 82Using Scan ModeYou can view multiple target devices using the scan mode Thumbnail Viewer. This view contains a series

Page 129 - 117

Chapter 6: Video Viewer 832. In the View Time Per Server field, enter the time each thumbnail is active during the scan, in the range of 10-60

Page 130 - Using the documentation

Chapter 6: Video Viewer 84— or —Right-click on a target device thumbnail and select View Interactive Session from the Thumbnail Viewer menu.— o

Page 131 - Appendix H: Notices

Chapter 6: Video Viewer 85Figure 6.1: Video Viewer windowTable 6.3: Video Viewer window areas Area DescriptionA Menu and toolbar: Provides acce

Page 132 - Korean Notification

Chapter 6: Video Viewer 86Adjusting The ViewUsing menus or buttons in the Video Viewer window, you can:• Align the mouse cursors.• Refresh the

Page 133

Chapter 6: Video Viewer 87Additional video adjustmentGenerally, the Video Viewer automatic adjustment feature optimizes the video for the best

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