APC MasterSwitch User's Guide

®USER’S GUIDEmasterswitch plusContentsiIntroduction--1Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Featur

®®®®USER’S GUIDEmasterswitch plus4Types of user accountsThe MasterSwitch Plus has three levels of access (Administrator, Device Manager, and Outlet Us

®®®®USER’S GUIDEmasterswitch plus94AuthenticationAuthentication versus encryptionYou can select to use security features for the MasterSwitch Plus tha

®®®®USER’S GUIDEmasterswitch plus95Boot ModeIntroductionOverviewIn addition to using a BOOTP server or manual settings, the MasterSwitch Plus can use

®®®®USER’S GUIDEmasterswitch plus96DHCP & BOOTP boot processWhen Boot mode is set to its default DHCP & BOOTP setting, the following occurs wh

®®®®USER’S GUIDEmasterswitch plus97DHCP Configuration SettingsMasterSwitch Plus settingsThe TCP/IP option in the Network menu of the Web interface and

®®®®USER’S GUIDEmasterswitch plus98When Boot mode is set to DHCP Only, two options are available:• DHCP Cookie Is in the control console (or Require v

®®®®USER’S GUIDEmasterswitch plus99DHCP response optionsEach valid DHCP response contains options that provide the TCP/IP settings that the MasterSwit

®®®®USER’S GUIDEmasterswitch plus100Boot Mode Transition. Tag 2, Len 1, Data 1/2This option 43 setting enables or disables the After IP Assignment opt

®®®®USER’S GUIDEmasterswitch plus101TCP/IP options. The MasterSwitch Plus uses the following options within a valid DHCP response to define its TCP/IP

®®®®USER’S GUIDEmasterswitch plus102Product InformationWarranty and ServiceLimited warrantyAPC warrants the MasterSwitch Plus to be free from defects

®®®®USER’S GUIDEmasterswitch plus103Warranty limitationsExcept as provided herein, APC makes no warranties, express or implied, including warranties o

®®®®USER’S GUIDEmasterswitch plus5How to Recover From a Lost PasswordYou can use a local computer that connects to the unit through the serial port on

®®®®USER’S GUIDEmasterswitch plus104daytime phone number; a copy of the sales receipt; and a check as payment, if applicable.5. Mark the RMA number cl

®®®®USER’S GUIDEmasterswitch plus105Life-Support PolicyGeneral policyAmerican Power Conversion (APC) does not recommend the use of any of its products

®®®®USER’S GUIDEmasterswitch plus106IndexAAbout System 41Accesslimiting NMS SNMP accessby IP address 90Access Type setting 90Actions 66Advance

®®®®USER’S GUIDEmasterswitch plus107DHCP Address setting 97, 98response options 99Retry Then Stop setting 98Disablinge-mail to a recipient 7

®®®®USER’S GUIDEmasterswitch plus108IIdentificationfields on main screen 29Immediate Off 44IP addressesof DNS server for e-mail 70of trap receiv

®®®®USER’S GUIDEmasterswitch plus109SSecondary NTP Server 81Severity levels (of Events)None 67SMTPFrom Address 71Server 71SMTP Server 71SNMP

®®®®USER’S GUIDEmasterswitch plus110WWeb interfacelogging on 34logon error messages 36Up Time 37URL address formats 36XXMODEM 82

®®®®USER’S GUIDEmasterswitch plus111APC Worldwide Customer SupportCustomer support for this or any other APC product is available at no charge in any

®®®®USER’S GUIDEmasterswitch plus112CopyrightEntire contents copyright © 2003 American Power Conversion. All rights reserved. Reproduction in whole or

®®®®USER’S GUIDEmasterswitch plus6Upgrading FirmwareYou can use a local computer that connects to the unit through the serial port on the front panel

®®®®USER’S GUIDEmasterswitch plus7The MasterSwitch Plus will restart when the download is complete.CautionDo not interrupt the download.Upgrading the

®®®®USER’S GUIDEmasterswitch plus8Front PanelItem Function Reset Button Resets the MasterSwitch Plus without affecting the outlet status. Network Ma

®®®®USER’S GUIDEmasterswitch plus9Rear PanelItem Function Power Cord Provides input power to the MasterSwitch Plus (120 VAC 60 HZ). Circuit Breaker

®®®®USER’S GUIDEmasterswitch plus10Link-RX/TX (10/100) LEDThis LED indicates the network status.Condition DescriptionOff One or more of the following

®®®®USER’S GUIDEmasterswitch plus11Status LEDThis LED indicates the network status of the MasterSwitch Plus.Basic Port LEDCondition DescriptionOff The

®®®®USER’S GUIDEmasterswitch plus12MasterSwitch Plus Status LEDManual buttonThe Manual button is used to cancel two different commands. If this button

®®®®USER’S GUIDEmasterswitch plus13Watchdog FeaturesOverviewTo detect internal problems and recover from unanticipated inputs, the unit uses internal,

®USER’S GUIDEmasterswitch plusiiMasterSwitch Plus Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Outlet properties 14MasterSwitch

®®®®USER’S GUIDEmasterswitch plus14MasterSwitch Plus PropertiesOutlet propertiesOutlet properties are governed by two operating modes: Annunciator and

®®®®USER’S GUIDEmasterswitch plus15MasterSwitch Plus configurationConfiguration of MasterSwitch Plus is dependent upon your application. You can use o

®®®®USER’S GUIDEmasterswitch plus16Configuring an outlet for unattended shutdownConfiguring an outlet for unattended shutdown requires selecting value

®®®®USER’S GUIDEmasterswitch plus17Power Off Delay Graceful shutdown sequence for On-battery events, Graceful shutdown sequence for environment alarms

®®®®USER’S GUIDEmasterswitch plus18Unit/Outlet start-up sequencePower is applied to MasterSwitch PlusPower On Time Delay‡ ExpiresorYou issue a Cancel

®®®®USER’S GUIDEmasterswitch plus19Graceful shutdown sequenceOutlet is onYou issue a Graceful Shutdown commandIs there a cable connected to the Basic

®®®®USER’S GUIDEmasterswitch plus20Graceful shutdown sequence for On-battery eventsLow Battery Warning Control†Never On Runtime RemainingIs there a ca

®®®®USER’S GUIDEmasterswitch plus21Graceful shutdown sequence for environment alarmsOutlet is turned onEnvironmental Monitor asserts alarmEnvironmenta

®®®®USER’S GUIDEmasterswitch plus22Annunciator sequence for environment alarmsEnvironment alarm is assertedOutlet state is toggled to initial/alarm st

®®®®USER’S GUIDEmasterswitch plus23Delayed On sequencePower On Delay†Remain Off DelayOutlet is turned onOutlet is offOutlet remains offYou issue a Can

®USER’S GUIDEmasterswitch plusiiiSummary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Status 37Quick status tab 38

®®®®USER’S GUIDEmasterswitch plus24Reboot sequenceOutlet is turned offOutlet is onOutlet remains offYou issue a Cancel commandReboot Duration† expires

®®®®USER’S GUIDEmasterswitch plus25Graceful reboot sequenceOutlet is onYou issue a Graceful Reboot command*All rebooted outlets are shut downServer co

®®®®USER’S GUIDEmasterswitch plus26Control ConsoleHow to Log OnOverviewYou can use either a local (serial) connection, or a remote (Telnet) connection

®®®®USER’S GUIDEmasterswitch plus27Local access to the control consoleYou can use a local computer that connects to the MasterSwitch Plus through the

®®®®USER’S GUIDEmasterswitch plus28Main ScreenExample main screenThe main screen that is displayed when you log on to the control console of a MasterS

®®®®USER’S GUIDEmasterswitch plus29• Three fields identify the system Name, Contact, and Location values.Name : MS Plus Rack 14Contact : Bill CooperLo

®®®®USER’S GUIDEmasterswitch plus30Main screen status fields. •A Stat field reports the MasterSwitch Plus status.Stat:P+N+A+• A MasterSwitch Plus mode

®®®®USER’S GUIDEmasterswitch plus31Control Console MenusMenu structureThe menus in the control console list options by number and name. To use an opti

®®®®USER’S GUIDEmasterswitch plus32Main menuThe main control console menu has options that provide access to the management features of the control co

®®®®USER’S GUIDEmasterswitch plus33System optionTo do any of the following tasks, see System Menu:• Control Administrator and Device Manager access• D

®USER’S GUIDEmasterswitch plusivEvent Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Overview 62Logged events 6

®®®®USER’S GUIDEmasterswitch plus34Web InterfaceHow to Log OnOverviewYou can use the DNS name or System IP address of the unit for the URL address of

®®®®USER’S GUIDEmasterswitch plus35Supported Web browsersYou can use the Microsoft® Internet Explorer (IE) browser (5.0 and higher) or the Netscape® b

®®®®USER’S GUIDEmasterswitch plus36URL address formatsType the DNS name or IP address of the unit in the Web browser’s URL address field and press ENT

®®®®USER’S GUIDEmasterswitch plus37Summary PageWhen you log on to the Web interface at the MasterSwitch Plus, the status view is displayed at the righ

®®®®USER’S GUIDEmasterswitch plus38Quick status tabThe quick status tab is displayed in the upper right of every screen in the Web interface. The tab

®®®®USER’S GUIDEmasterswitch plus39Navigation MenuOverviewWhen you log on to the Web interface, the navigation menu (left frame) includes the followin

®®®®USER’S GUIDEmasterswitch plus40Select a menu to perform a taskTo do the following, see the Outlets Menu:• Control power to any of the individual A

®®®®USER’S GUIDEmasterswitch plus41• Set the date and time used by the unit.• Restart the unit.• Reset control console settings to default settings.•

®®®®USER’S GUIDEmasterswitch plus42Links menuProvides three user-definable URL link options. By default, these links access the following APC Web page

®®®®USER’S GUIDEmasterswitch plus43MasterSwitch Plus MenusOutlets Menu Control OutletsWeb interface. To control all of the outlets at once, select a C

®USER’S GUIDEmasterswitch plusvNetwork Menu--84Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Overview 84

®®®®USER’S GUIDEmasterswitch plus44Delayed On Apply power to the outlet after its Power On Delay expires. Only available in graceful shutdown mode.Gra

®®®®USER’S GUIDEmasterswitch plus45Shutdown Removes power and then optionally reapplies power to an outlet. If the connected server is running shutdow

®®®®USER’S GUIDEmasterswitch plus46Configure OutletsWeb interface. Click the outlet number link (for example 1:3) and make changes to Outlet Name, Out

®®®®USER’S GUIDEmasterswitch plus47Power On DelayDetermines the time interval between the triggering event and power being applied to the outlet.Reboo

®®®®USER’S GUIDEmasterswitch plus48MasterSwitch + MenuDevice Config (Outlet Config in Control Console)Web interface. To set the name of the device, th

®®®®USER’S GUIDEmasterswitch plus49Control console. To set the name of the device, the Power On Delay for the outlets for this device, and to disable

®®®®USER’S GUIDEmasterswitch plus50Configure Environmental AlarmsWeb interface. Click the Outlet Config menu under the MasterSwitch Plus unit you want

®®®®USER’S GUIDEmasterswitch plus51Probe 1 Humidity High LimitControls the humidity high limit alarm for the first temperature and humidity probe.Prob

®®®®USER’S GUIDEmasterswitch plus52Managing the Expansion UnitIntroductionOverviewIf you have purchased only the MasterSwitch Plus Expansion Unit (AP9

®®®®USER’S GUIDEmasterswitch plus53Navigating the internal interfaceThe MasterSwitch plus menus allow you to manage the MasterSwitch Plus expansion un

®USER’S GUIDEmasterswitch plusviLife-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105General policy 105Examples o

®®®®USER’S GUIDEmasterswitch plus54Main MenuItem DescriptionVersion Displays the version of the MasterSwitch Plus firmware.Unit NameIdentifies the Mas

®®®®USER’S GUIDEmasterswitch plus55To Change UnitsInstructs you to enter a I to access the next MasterSwitch Plus unit in the cascading setup.To Chang

®®®®USER’S GUIDEmasterswitch plus56Unit Properties MenuItem DescriptionNameSet the name of this MasterSwitch Plus unit. A maximum of 23 printable ASCI

®®®®USER’S GUIDEmasterswitch plus57Outlet Properties MenuOverviewMasterSwitch Plus has eight Outlet Properties menus—one for each outlet. To access th

®®®®USER’S GUIDEmasterswitch plus58Annunciator menu itemsBattery Capacity ThresholdSets the minimum percentage of Battery Capacity required of the UPS

®®®®USER’S GUIDEmasterswitch plus59Environmental Monitoring Card menuItem DescriptionTe mp (Celcius)Displays the current ambient temperature reading o

®®®®USER’S GUIDEmasterswitch plus60Event-Related MenusIntroductionOverviewThe Events menu provides access to the options that you use to do the follow

®®®®USER’S GUIDEmasterswitch plus61Menu optionsIn the Web interface, all of the events options are accessed through the Events menu. In the control co

®®®®USER’S GUIDEmasterswitch plus62Event LogOverviewThe unit supports event-logging for all Network Management Card application firmware modules. To r

®®®®USER’S GUIDEmasterswitch plus63Logged eventsBy default, any event which causes an SNMP trap will be logged, except for SNMP authentication failure

®®®®USER’S GUIDEmasterswitch plus1IntroductionProduct DescriptionFeatures of MasterSwitch PlusMasterSwitch Plus allows you to individually control pow

®®®®USER’S GUIDEmasterswitch plus64Control consolePress CTRL-L to display up to 300 events from the event log, in reverse chronological order. Use the

®®®®USER’S GUIDEmasterswitch plus65Server in the Network menu has been changed from its default value (21), you must use the non-default value in the

®®®®USER’S GUIDEmasterswitch plus66Event Actions (Web Interface Only)OverviewThe Actions option is available only on the Web interface’s Events menu.

®®®®USER’S GUIDEmasterswitch plus67Severity levelsExcept for some System (Network Management Card) events that do not have a severity level, events ar

®®®®USER’S GUIDEmasterswitch plus68Email actionBy default, the Email action is enabled for all events that have a severity level assigned. However, be

®®®®USER’S GUIDEmasterswitch plus69Event RecipientsOverviewThe Web interface and control console both have options that allow you to define up to four

®®®®USER’S GUIDEmasterswitch plus70E-mail FeatureOverviewYou can use the Simple Mail Transfer Protocol (SMTP) to send e-mail to up to four recipients

®®®®USER’S GUIDEmasterswitch plus71DNS serversThe unit cannot send any e-mail messages unless the IP address of the primary DNS server is defined (see

®®®®USER’S GUIDEmasterswitch plus72Email recipientsIn the Web interface, the Recipients option of the Events menu or the Configure the Email recipient

®®®®USER’S GUIDEmasterswitch plus73eSMTP ServerSelects one of the following methods for routing e-mail:• Through the SMTP server provided with the uni

®®®®USER’S GUIDEmasterswitch plus2Initial setupYou must define three TCP/IP settings for the MasterSwitch Plus before it can operate on the network. •

®®®®USER’S GUIDEmasterswitch plus74How to Configure Individual EventsEvent List pageThe Actions option in the Events menu opens the Event Action Confi

®®®®USER’S GUIDEmasterswitch plus75System MenuIntroductionOverviewUse the System menu to do the following tasks:• Configure system identification, dat

®®®®USER’S GUIDEmasterswitch plus76Menu optionsUnless noted, the following menu options are available in the control console and Web interface:• User

®®®®USER’S GUIDEmasterswitch plus77Option SettingsUser ManagerUse this option to define the access values shared by the control console and the Web in

®®®®USER’S GUIDEmasterswitch plus78Outlet ManagerUse the Outlet User Manager option to set up user accounts that have access only to certain outletsWe

®®®®USER’S GUIDEmasterswitch plus79IdentificationUse this option to define the System Name, Contact, and Location values used by the SNMP agent for th

®®®®USER’S GUIDEmasterswitch plus80Date & TimeUse this option to set the date and time used by the MasterSwitch Plus. The option displays the curr

®®®®USER’S GUIDEmasterswitch plus81Synchronize with Network Time Protocol (NTP) Server. Use this option on the Web interface, or Network Time Protocol

®®®®USER’S GUIDEmasterswitch plus82Links (Web interface)Use this option to modify the links to APC Web pages..Reset to Defaults Except TCP/IPResets al

®®®®USER’S GUIDEmasterswitch plus83About SystemThis option identifies the following hardware information for the unit: Model Number, Serial Number, Ha

®®®®USER’S GUIDEmasterswitch plus3Access ProceduresOverviewThe MasterSwitch Plus has two internal interfaces (control console and Web interface) that

®®®®USER’S GUIDEmasterswitch plus84Network MenuIntroductionOverviewUse the Network menu to do the following tasks:• Define TCP/IP settings, including

®®®®USER’S GUIDEmasterswitch plus85Option SettingsTCP/IPUse this option to enable or disable BOOTP, and when BOOTP is disabled, to define the three TC

®®®®USER’S GUIDEmasterswitch plus86Current TCP/IP settings fields. The current values for System IP, Subnet Mask, Default Gateway, the MAC Address, Ho

®®®®USER’S GUIDEmasterswitch plus87DNSConfigure Domain Name Service Settings fields. Use these fields to define the IP addresses of the primary and se

®®®®USER’S GUIDEmasterswitch plus88Ping utility (control console)Select this option, available only in the control console, to check the network conne

®®®®USER’S GUIDEmasterswitch plus89FTP Server, and Telnet & Web optionsEach of these options has a setting which enables (by default) or disables

®®®®USER’S GUIDEmasterswitch plus90SNMPAn Access option (the Settings option in the control console) enables (by default) or disables SNMP. When SNMP

®®®®USER’S GUIDEmasterswitch plus91EmailUse this option to define two SMTP settings (SMTP Server and From Address) used by the e-mail feature of the M

®®®®USER’S GUIDEmasterswitch plus92SecuritySecurity FeaturesPlanning and implementing security featuresAs a network device that passes information acr

®®®®USER’S GUIDEmasterswitch plus93Summary of access methodsInterface Security Access NotesSerial Control ConsoleAccess is by user name and password.A