APC Network Management Card User's Guide

User’s GuideUPS NetworkManagement Card 2AP9630, AP9631

UPS Network Management Card 2 User’s GuideviiiAppendix A: List of Supported Commands...98Two-Year Factory Warranty...

UPS Network Management Card 2 User’s Guide90File TransfersHow to Upgrade FirmwareBenefits of upgrading firmwareWhen you upgrade the firmware on the Ne

91UPS Network Management Card 2 User’s GuideTo extract the firmware files:1. Run the NMC2 Firmware Upgrade Utility. 2. At the prompts, click Next>,

UPS Network Management Card 2 User’s Guide923. Type open and the IP address of the Management Card, and press ENTER. If the port setting for the FTP S

93UPS Network Management Card 2 User’s GuideThe new utility works fine with any existing iplist.txt file that you have used with the old version of th

UPS Network Management Card 2 User’s Guide94Last Transfer Result codesVerify the version numbers of installed firmwareUse the Web interface to verify

95UPS Network Management Card 2 User’s GuideNote: Any current language pack on the card is deleted before the new pack is transferred. Any problem wit

UPS Network Management Card 2 User’s Guide96TroubleshootingManagement Card Access ProblemsFor problems that are not described here, see the troublesho

97UPS Network Management Card 2 User’s GuideSNMP IssuesSynchronization ProblemsProblem SolutionUnable to perform a GET• Verify the read (GET) communit

UPS Network Management Card 2 User’s Guide98Appendix A: List of Supported Commands?aboutalarmcount [-p [all | warning | critical]]boot [-b <dhcp |

99UPS Network Management Card 2 User’s Guideups [-c <off | graceoff | on | reboot | gracereboot | sleep | gracesleep>][-r <start | stop>][

1UPS Network Management Card 2 User’s GuideIntroductionProduct DescriptionFeaturesThe AP9630 Network Management Card:• Provides UPS control and self-

UPS Network Management Card 2 User’s Guide100Two-Year Factory WarrantyThis warranty applies only to the products you purchase for your use in accordan

101UPS Network Management Card 2 User’s GuideNO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY. WARRANT

UPS Network Management Card 2 User’s Guide102

IndexUPS Network Management Card 2 User’s Guide 103AAbout optionsfor information about the Management Card, 82for information about the UPS, 45for inf

104 UPS Network Management Card 2 User’s GuideManagement Cards, 92versions displayed on main screen, 9From Address (SMTP setting), 73FTPserver setting

UPS Network Management Card 2 User’s Guide 105RRADIUSconfiguration, 57server configuration, 58supported RADIUS servers, 58Reboot Management Interface,

106 UPS Network Management Card 2 User’s GuideUser namesdefault for each account type, 26defining for each account type., 56maximum number of characte

11/2009990-3402A-001APC Worldwide Customer SupportCustomer support for this or any other APC product is available at no charge in any of the following

UPS Network Management Card 2 User’s Guide2APC devices in which you can install the Management Card. The Management Card can be installed in the follo

3UPS Network Management Card 2 User’s GuideInternal Management FeaturesOverviewUse the Web interface or the command line interface to view the status

UPS Network Management Card 2 User’s Guide4How to Recover from a Lost PasswordYou can use a local computer that connects to the Management Card throug

5UPS Network Management Card 2 User’s GuideFront Panel (AP9630)FeaturesFront Panel (AP9631)FeaturesItem DescriptionSerial configuration port Connects

UPS Network Management Card 2 User’s Guide6LED DescriptionsStatus LEDThis LED indicates the status of the Management Card.Reset button Resets the Man

7UPS Network Management Card 2 User’s GuideLink-RX/TX (10/100) LEDThis LED indicates the network status of the Management Card.Watchdog FeaturesOvervi

UPS Network Management Card 2 User’s Guide8Command Line InterfaceHow To Log OnOverviewYou can use either a local (serial) connection, or a remote (Tel

9UPS Network Management Card 2 User’s GuideLocal access to the command line interfaceFor local access, use a computer that connects to the Management

This manual is available in English on the APC Web site (www.apc.com).Dieses Handbuch ist in Deutsch auf der APC Webseite (www.apc.com) verfügbar.Este

UPS Network Management Card 2 User’s Guide10• The Up Time field reports how long the Management Card has been running since it was last turned on or r

11UPS Network Management Card 2 User’s GuideHow to Use the Command Line InterfaceOverviewThe command line interface provides options to configure the

UPS Network Management Card 2 User’s Guide12Syntax examplesA command that supports multiple options: user [-an <admin name>] [-ap <admin pass

13UPS Network Management Card 2 User’s GuideCommand Descriptions?Access: Administrator, Device UserDescription: View a list of all the CLI commands av

UPS Network Management Card 2 User’s Guide14Example: To use a DHCP server to obtain network settings:1. Type boot -b dhcp2. Enable the requirement tha

15UPS Network Management Card 2 User’s GuidedateAccess: Administrator onlyDefinition: Configure the date used by the Management Card. To configure an

UPS Network Management Card 2 User’s Guide16dirAccess: Administrator, Device UserDescription: View the files and folders stored on the Management Car

17UPS Network Management Card 2 User’s GuideformatAccess: Administrator onlyDescription: Reformat the file system of the Management Card and erase all

UPS Network Management Card 2 User’s Guide18 Example 1: To enable the override of manual setting, type:ntp -OM enableExample 2: To specify the primary

19UPS Network Management Card 2 User’s GuideDescription: Configure the command line interface prompt to include or exclude the account type of the cur

ContentsUPS Network Management Card 2 User’s GuideiIntroduction... 1Product Descript

UPS Network Management Card 2 User’s Guide20Example 1: To view the existing RADIUS settings for the Management Card, type radius and press ENTER.Examp

21UPS Network Management Card 2 User’s GuidesystemAccess: Administrator onlyDescription: View and set the system name, the contact, the location and v

UPS Network Management Card 2 User’s Guide22Description: Enable IPv6 and view and manually configure these network settings for the Management Card: E

23UPS Network Management Card 2 User’s GuideupsAccess: Administrator, Device UserDescription: Control the UPS and view status information.Example 1: T

UPS Network Management Card 2 User’s Guide24Example 2: To immediately turn off outlet group 2 at a Smart-UPS XLM, type:ups -o2 offuserAccess: Administ

25UPS Network Management Card 2 User’s GuidexferINIAccess: Administrator only. This command only works through serial CLI.Description: Use XMODEM to u

UPS Network Management Card 2 User’s Guide26Web InterfaceIntroductionOverviewThe Web interface provides options to manage the UPS and the Management C

27UPS Network Management Card 2 User’s GuideURL address formatsType the DNS name or IP address of the Management Card in the Web browser’s URL address

UPS Network Management Card 2 User’s Guide28Home PageOverviewOn the Home page of the interface, displayed when you log on, you can view active alarm c

29UPS Network Management Card 2 User’s GuideHow to Use the Tabs, Menus, and LinksTabsIn addition to the tab for the Home page, the following tabs are

UPS Network Management Card 2 User’s GuideiiHow to Use the Command Line Interface. . . . . . . . . . . . . . . . . . . . . 11Overview . . . . . . . .

UPS Network Management Card 2 User’s Guide30Monitor and Configure the UPSNote: For an AP9631 Network Management Card with a connected APC Dry Contact

31UPS Network Management Card 2 User’s Guide• In a list:– Input Voltage: The AC voltage (VAC) being received by the UPS or, for 3-phase UPSs, by each

UPS Network Management Card 2 User’s Guide32Control PageFor UPS control actions, click Control on the left navigation menu of the UPS tab.To configure

33UPS Network Management Card 2 User’s GuideActions (for a single UPS and Synchronized Control Groups)Use the actions described in the following table

UPS Network Management Card 2 User’s Guide34Reboot UPS (Web interface)ups -c Reboot(command line interface)Restarts the attached equipment by doing th

35UPS Network Management Card 2 User’s GuideConfiguration PagesThe power optionThis option is available for all UPS models.The available settings diff

UPS Network Management Card 2 User’s Guide36• Voltage settings that determine the voltage at which the UPS begins to use automatic voltage regulation

37UPS Network Management Card 2 User’s GuideThe general optionSettings vary by UPS model. Each UPS model supports only some of the following:The reset

UPS Network Management Card 2 User’s Guide38Diagnostics PageYou can run a self-test or a run-time calibration for any APC UPS. The UPS audible alarm t

39UPS Network Management Card 2 User’s GuideHow outlet groups turn on and off depends on how they are configured and how you turn the UPS on or off:•

UPS Network Management Card 2 User’s GuideiiiWeb Interface...26Introduction . . . . . .

UPS Network Management Card 2 User’s Guide40The settings option (including automatic load-shedding)Click the name of an outlet group to view or config

41UPS Network Management Card 2 User’s GuideLoad-shedding options. Settings vary by UPS model. Use the load-shedding options to define how the UPS wil

UPS Network Management Card 2 User’s Guide42Scheduling Page (for Shutdowns)Select the type of shutdown to schedule, One-time Shutdown, Daily Shutdown,

43UPS Network Management Card 2 User’s GuideDisplay status of a Synchronized Control Group memberThe following information is displayed about the Sync

UPS Network Management Card 2 User’s Guide44PowerChute OptionsThis option enables you to use the APC PowerChute Network Shutdown utility to shut down

45UPS Network Management Card 2 User’s GuidePowerChute Network Shutdown configuration parametersAbout PageThis option provides the following informati

UPS Network Management Card 2 User’s Guide46Environmental MonitoringNote: If you install a Dry Contact I/O Accessory, AP9810, at your Network Manageme

47UPS Network Management Card 2 User’s GuideThresholds. For each sensor, you set the same types of thresholds for temperature and (if supported) humid

UPS Network Management Card 2 User’s Guide48Input Contacts PageBrief statusClick Input Contacts on the left navigation menu to display the name, alarm

49UPS Network Management Card 2 User’s GuideOutput Relay PageThis option is only available for devices with installed Dry Contact I/O Accessories. Sel

UPS Network Management Card 2 User’s GuideivOutlet Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Main

UPS Network Management Card 2 User’s Guide50Configuring the Control PolicyFor an AP9631 Network Management Card with up to two connected APC Dry Conta

51UPS Network Management Card 2 User’s GuideLogsUse the Event and Data LogsEvent log Path: Logs > Events > optionsYou can view, filter, or delet

UPS Network Management Card 2 User’s Guide52you do not click Save As Default, the filter is active until you clear it or until the Management Card res

53UPS Network Management Card 2 User’s GuideTo display the data log (Logs > Data > log): • By default, view the data log as a page of the Web i

UPS Network Management Card 2 User’s Guide54To resize the data log (Logs > Data > size): By default, the data log stores 400 events. You can cha

55UPS Network Management Card 2 User’s GuideSee the Security Handbook, available on the APC Network Management Card Utility CD and on the APC Web site

UPS Network Management Card 2 User’s Guide56Administration: SecurityLocal UsersSetting user accessPath: Administration > Security > Local Users

57UPS Network Management Card 2 User’s GuideSelect one of the following:• Local Authentication Only: RADIUS is disabled. Local authentication is enabl

UPS Network Management Card 2 User’s Guide58Configuring the RADIUS ServerSummary of the configuration procedureYou must configure your RADIUS server t

59UPS Network Management Card 2 User’s GuideInactivity Timeout Path: Administration > Security > Auto Log OffUse this option to configure the ti

UPS Network Management Card 2 User’s GuidevAdministration: Security...56Local Users . . . . . . . . . . .

UPS Network Management Card 2 User’s Guide60Administration: Network FeaturesTCP/IP and Communication SettingsTCP/IP settings Path: Administration >

61UPS Network Management Card 2 User’s GuideDHCP response optionsEach valid DHCP response contains options that provide the TCP/IP settings that the M

UPS Network Management Card 2 User’s Guide62download the .ini file. After the download, the Management Card uses the .ini file as a boot file to recon

63UPS Network Management Card 2 User’s Guide• Alternatively, you can choose 10 Mbps or 100 Mbps, each with the option of half-duplex (communication i

UPS Network Management Card 2 User’s Guide64• by IP: the IP address of the server• by MX: the Mail Exchange used by the server–As Query Question, iden

65UPS Network Management Card 2 User’s Guidessl certificateAdd, replace, or remove a security certificate.Status:• Not installed: A certificate is not

UPS Network Management Card 2 User’s Guide66Console Path: Administration > Network > Console > optionsNote: To use SSH, you must have an SSH

67UPS Network Management Card 2 User’s GuideSNMPAll user names, passwords, and community names for SNMP are transferred over the network as plain text

UPS Network Management Card 2 User’s Guide68SNMPv3 Path: Administration > Network > SNMPv3 > optionsFor SNMP GETs, SETs, and trap receivers,

69UPS Network Management Card 2 User’s GuideModbusPath: Administration > Network > Modbus > tcpEnable or disable access to the Modbus TCP by

UPS Network Management Card 2 User’s GuideviActive, Automatic, Direct Notification . . . . . . . . . . . . . . . . . . . . . . . 73E-mail notificatio

UPS Network Management Card 2 User’s Guide70Note: FTP transfers files without encryption. For higher security, disable the FTP server, and transfer fi

71UPS Network Management Card 2 User’s GuideAdministration: NotificationEvent Actions Path: Administration > Notification > Event Actions > o

UPS Network Management Card 2 User’s Guide72Configuring by event. To define event actions for an individual event:1. Select the Administration tab, No

73UPS Network Management Card 2 User’s GuideActive, Automatic, Direct NotificationE-mail notificationOverview of setup. Use the Simple Mail Transfer P

UPS Network Management Card 2 User’s Guide74E-mail test. Path: Administration>Notification>E-mail>testSend a test message to a configured rec

75UPS Network Management Card 2 User’s GuideSNMPv1 option. SNMPv3 option. Select the identifier of the user profile for this trap receiver. (To view t

UPS Network Management Card 2 User’s Guide76Registration. To activate RMS for the Management Card, select Enable APC Remote Monitoring Service., choos

77UPS Network Management Card 2 User’s GuideSyslog test and format example. Path: Logs > Syslog > testSend a test message to the Syslog servers

UPS Network Management Card 2 User’s Guide78Administration: General OptionsIdentification Path: Administration > General > IdentificationDefine

79UPS Network Management Card 2 User’s GuideDaylight saving Path: Administration > General > Date & Time > daylight savingEnable traditio

UPS Network Management Card 2 User’s GuideviiHow to Export Configuration Settings...86Retrieving and Exporting the .ini File . .

UPS Network Management Card 2 User’s Guide80Event Log, Temperature Units, Language, and Logon Page Path: Administration > General > PreferencesC

81UPS Network Management Card 2 User’s GuideReset the Management CardPath: Administration > General > Reset/RebootConfigure Links Path: Administ

UPS Network Management Card 2 User’s Guide82About the Management Card Path: Administration > General > AboutThe hardware information is useful t

83UPS Network Management Card 2 User’s GuideAPC Device IP Configuration WizardCapabilities, Requirements, and InstallationHow to use the Wizard to con

UPS Network Management Card 2 User’s Guide84Use the WizardMost software firewalls must be temporarily disabled for the Wizard to discover unconfigured

85UPS Network Management Card 2 User’s GuideConfigure or reconfigure the TCP/IP settings locally1. Contact your network administrator to obtain valid

UPS Network Management Card 2 User’s Guide86How to Export Configuration SettingsRetrieving and Exporting the .ini FileSummary of the procedureAn Admin

87UPS Network Management Card 2 User’s GuideCustomizing. You must customize the file before you export it.1. Use a text editor to customize the file.

UPS Network Management Card 2 User’s Guide88The Upload Event and Error MessagesThe event and its error messagesThe following event occurs when the rec

89UPS Network Management Card 2 User’s GuideErrors generated by overridden valuesThe Override keyword and its value will generate error messages in th