APC Snap Server 2200 Specifications

Snap Server®Administrator GuideGuardianOS v3.2For GuardianOS-powered Snap Servers andSnap Disk Expansion Arrays

x Snap Server Administrator Guide

The Meaning of LED Indicators86 Snap Server Administrator GuidePower Supply Module Indicator LEDsIf a power supply fails on a Snap Server 14000, a fai

The Meaning of LED IndicatorsChapter 10 Troubleshooting Snap Servers 87Snap Server18000 Status & Drive Light BehaviorThe server has two status li

The Meaning of LED Indicators88 Snap Server Administrator GuideDisk Drive LEDsDisk drive LEDs on the Snap Server 18000 are located on the bezel to the

The Meaning of LED IndicatorsChapter 10 Troubleshooting Snap Servers 89Fan Module LED Indicator LightsThe Snap Server has no external LEDs that indic

The Meaning of LED Indicators90 Snap Server Administrator GuideSnap Disk 10 Disk Drive and Power Supply Module LEDsThis section describes the LED indi

The Meaning of LED IndicatorsChapter 10 Troubleshooting Snap Servers 91Snap Disk 30SA and Snap Disk 32SA Disk Drive & Power/Fan Module BehaviorTh

System Reset Options92 Snap Server Administrator GuideSnap Disk 30SA and Snap Disk 32SA Power/Fan Module LEDsThe Power/Fan module has four LED indicat

System Reset OptionsChapter 10 Troubleshooting Snap Servers 93Resetting the Snap Server to Factory Defaults The GuardianOS allows you to reset diff

System Reset Options94 Snap Server Administrator GuideTo Run the Snap Server 14000 in Maintenance Mode1Power off the server.2Depress the middle button

Networking IssuesChapter 10 Troubleshooting Snap Servers 95Networking Issues The Server Cannot Be Accessed over the NetworkInaccessibility may be cau

Snap Server Administrator Guide xiSnap Server Administrator Guide xiPrefaceAudience and PurposeThis guide is intended for system and network administr

Networking Issues96 Snap Server Administrator GuideThe Snap Server Does Not Operate Properly on a Network Running Gigabit-Full-DuplexFor Gigabit Ether

Networking IssuesChapter 10 Troubleshooting Snap Servers 97mismatch between the switch/hub and the Ethernet port on the Snap Server. To resolve this

Networking Issues98 Snap Server Administrator GuideYou Cannot Log in as root to the Snap ServerThe root account password is tied to the admin accout p

Miscellaneous IssuesChapter 10 Troubleshooting Snap Servers 99You Are Unable to See Your Domain Users When Trying to Set Up Windows Security Permissi

Phone Home Support100 Snap Server Administrator GuideThe Server Is Not Responding to File Requests or Configuration CommandsCall your Snap Appliance t

Phone Home SupportChapter 10 Troubleshooting Snap Servers 101Complete the following fields as appropriate and click Send.Text Field DescriptionSubjec

Phone Home Support102 Snap Server Administrator Guide

Snap Server Administrator Guide 103Snap Server Administrator Guide 103Appendix KThird-Party Backup Applications This appendix describes how to install

Preparing to Install a Third-Party Backup Agent104 Snap Server Administrator GuidePreparing to Install a Third-Party Backup AgentBefore performing one

Pre-installation Tasks 105Pre-installation TasksPerform the following tasks prior to installing any agents.1Identify backup and media servers to the

xii Snap Server Administrator GuideTips and CautionsConventions used to call out useful or important information are described next:Tip A tip present

Installing Third-Party Agent Software106 Snap Server Administrator GuideInstalling Third-Party Agent SoftwareFor purposes of illustration, the procedu

Installing Third-Party Agent Software 1077To change to the agent directory, enter one of the following commands and press Enter:cd /opt/uagent (for

Installing Third-Party Agent Software108 Snap Server Administrator Guide6To run the Backup Exec agent installation, type the following command:./INSTA

Installing Third-Party Agent Software 109Installing a VERITAS NetBackup 3.4.1 ClientThis section describes how to install the UNIX/Linux agent from

Installing Third-Party Agent Software110 Snap Server Administrator GuideInstalling the VERITAS NetBackup 4.5 FP6 Client This section describes how to

Installing Third-Party Agent Software 1118You will be prompted for the NetBackup server name and for the NetBackup client name. • Specify the hostna

Installing Third-Party Agent Software112 Snap Server Administrator GuideInstalling from a CD1Copy the NetBackup NBClients directory and the Linux dire

Installing Third-Party Agent Software 1138You will be prompted for the NetBackup server name and for the NetBackup client name. • Specify the hostna

Installing Third-Party Agent Software114 Snap Server Administrator GuideInstalling a Legato NetWorker ClientThis section describes how to install the

Installing Third-Party Agent Software 115Backup and Restore Operations with a Legato NetWorker ClientThis section describes special procedures Legat

xiiiFinding More Information Product documentation related toGuardianOS Snap Servers and Snap Disk expansion arrays are listed below. The current v

Installing Third-Party Agent Software116 Snap Server Administrator Guide4Enter one of the following commands, and press Enter:• To recover data to its

Snap Server Administrator Guide 117Snap Server Administrator Guide 117GlossaryTerm Definitionaccess permissions A rule associated with a share, a file

118 Snap Server Administrator Guideauthentication The validation of a user’s identity by requiring the user to provide a registered login name and cor

119disaster recovery A strategy that allows a company to return to normal activities after a catastrophic interruption. Through failover to a paral

120 Snap Server Administrator GuideFTP (File Transfer Protocol) A standard Internet protocol that provides a way to exchange files between computers o

121I/O (input/output) The operation of transferring data to or from a device, typically through an interface protocol like CIFS, NFS, or HTTP. The

122 Snap Server Administrator GuideLinux A UNIX-like OS that was designed to provide personal computer users a free or very low-cost operating system

123NAS (network attached storage) Hard disk storage that is set up with its own network address as opposed to being attached to the department comp

124 Snap Server Administrator GuidePOSIX (Portable Operating System Interface)A set of standard operating system interfaces based on the UNIX operatin

125restrict anonymous A Windows feature in which anonymous users cannot list domain user names and enumerate share names. Microsoft has provided a

xiv Snap Server Administrator Guide

126 Snap Server Administrator GuideSnapDRImage The Snap Server disaster recovery image that saves server-specific settings such as server name, networ

127static IP address An IP address defined by the system administrator rather than by an automated system, such as DHCP. The Snap Server allows adm

128 Snap Server Administrator GuideWindows domain authentication Windows-based networks use a domain controller to store user credentials. The domain

Snap Server Administrator Guide 129Snap Server Administrator Guide 129Chapter 12SymbolsSymbols.os_private 62AAccessfile and folder permissions 50netwo

130 Snap Server Administrator GuideCCA BrightStor ARCserve, installing agent 106CA eTrust Antivirus, see AntivirusCable management arm 100Chooser, see

131HHardware Components, purchasing new 83Hidden Shares 48Host File Editor 105Hot spares 31HTTPS/HTTPconfiguring 22HTTPS incompatibility with MSIE 5.x

132 Snap Server Administrator GuideOOperating system, see GuardianOSPPathsfor backing up snapshots 60for distributing antivirus updates 77, 78for rest

133SnapDRImage 62Snapshot shares 58Snapshotsautobackup of volume settings 62coordinating with backup jobs 59estimating storage requirements for 57excl

134 Snap Server Administrator Guide

Snap Server Administrator Guide 1Snap Server Administrator Guide 1Chapter 1Administrative Overview Snap Servers are designed as flexible, low-maintena

GuardianOS Specifications2 Snap Server Administrator GuideGuardianOS SpecificationsThese specifications apply to all Snap Servers and expansion arrays

GuardianOS SpecificationsChapter 1 Administrative Overview 3System Management Browser-based Administration Tool for remote system administrationSnap

GuardianOS Specifications4 Snap Server Administrator GuideData Protection Snapshots for immediate or scheduled point-in-time images of the file system

New Features in this ReleaseChapter 1 Administrative Overview 5New Features in this ReleaseThe major enhancements listed in the following table have

Snap Server Manager6 Snap Server Administrator Guide• Java Requirements — JRE 1.4.0 or higher must be installed.• MacOS requirements — If you plan to

Connecting to the Server for the First TimeChapter 1 Administrative Overview 7Connecting to the Server for the First Time Snap Servers are preset to

Using the Initial Setup Wizard8 Snap Server Administrator GuideUsing the Initial Setup WizardThe first time you connect to a Snap Server via the brows

Configuring an APC-Brand UPSChapter 1 Administrative Overview 9Server Registration You must register your server to activate your warranty, to receiv

SnapExtensions10 Snap Server Administrator GuideSnapExtensionsA SnapExtension is a Java application that extends a Snap Server's functionality. T

Add-On FeaturesChapter 1 Administrative Overview 11Add-On FeaturesAdd-on features are software applications, agents, and utilities that extend the ca

Finding More Information12 Snap Server Administrator GuideFinding More InformationProduct documentation related toGuardianOS Snap Servers and Snap Dis

Snap Server Administrator Guide 13Snap Server Administrator Guide 13Chapter 2Network Access to the Server Snap Servers are preconfigured to use DHCP,

TCP/IP Options14 Snap Server Administrator GuideTCP/IP Options GuardianOS Snap Servers ship with Dual Gigabit Ethernet ports. The following table des

Configuring TCP/IP SettingsChapter 2 Network Access to the Server 15Configuring TCP/IP Settings TCP/IP settings are configured on the Network >

COPYRIGHTCopyright © 2004, Snap Appliance, Inc. All rights reserved worldwide.Information in this document is subject to change without notice and doe

Configuring TCP/IP Settings16 Snap Server Administrator GuideMake Sure the Switch is Set to Autonegotiate Speed/Duplex SettingsWhen the server is ship

Default Protocol Access SettingsChapter 2 Network Access to the Server 17Default Protocol Access SettingsSnap Servers are preconfigured to allow mult

Windows SMB Access18 Snap Server Administrator GuideSupport for Windows (SMB)Consider the following information when configuring access for your Windo

NFS AccessChapter 2 Network Access to the Server 19NFS Access NFS access to the server is enabled on the Network > NFS screen of the Administratio

Apple File Protocol Access20 Snap Server Administrator GuideApple File Protocol Access Apple (AFP) settings are configured on the Network > AFP scr

FTP AccessChapter 2 Network Access to the Server 21Macintosh Access via a Browser When Only HTTPS Is EnabledIf HTTP access is disabled, the Snap Serv

HTTP/HTTPS Access22 Snap Server Administrator GuideHTTP/HTTPS Access Web View is the screen that opens when users access a Snap Server using their Web

Snap Server Administrator Guide 23Snap Server Administrator Guide 23Chapter 3User & Group Management Authentication validates a user’s identity by

Local Users and Groups24 Snap Server Administrator Guideguidelines: (1) the Snap Server does not recognize users or groups whose identification number

Windows Workgroup or DomainChapter 3 User & Group Management 25Local Account Management ToolsThe Snap Server offers several tools for creating, m

iv Snap Server Administrator GuideEND USER LICENSE AGREEMENT (EULA)FOR USE OF SNAP APPLIANCE STORAGE SOLUTIONSAND RELATED INSTALLATION UTILITIESSNAP I

Windows Workgroup or Domain26 Snap Server Administrator GuideWindows Networking OptionsWindows networks use a domain controller to store user credenti

NIS DomainChapter 3 User & Group Management 27Directory domains as member servers. References to the Snap Server's shares can be added to or

NIS Domain28 Snap Server Administrator Guide

Snap Server Administrator Guide 29Snap Server Administrator Guide 29Chapter 4Storage Configuration & ExpansionSnap Servers are preconfigured as a

RAIDs30 Snap Server Administrator Guidespace is preconfigured to allocate eighty percent of the RAID for the file system and the remaining twenty perc

RAIDsChapter 4 Storage Configuration & Expansion 31would configure one of the drives as a hot spare. The following table summarizes the advantage

RAIDs32 Snap Server Administrator Guideautomatically uses the hot spare to rebuild itself without administrator intervention. Snap Servers offer two k

VolumesChapter 4 Storage Configuration & Expansion 33Volumes Volumes are created, viewed, edited, and deleted from the Storage > Volumes scree

Quotas34 Snap Server Administrator Guide• Adding Unallocated Capacity — If there is unallocated capacity remaining on the RAID, you can add this capac

Expansion ArraysChapter 4 Storage Configuration & Expansion 35how much space each user or group is currently consuming on the volume, allowing fo

vpurposes, you may not copy any documentation pertaining to the Licensed Software. You agree that your use and possession of the Licensed Software

Expansion Arrays36 Snap Server Administrator GuideThe Snap Disk 10 The Snap Disk 10 expansion array allows you to expand the capacity of a Snap Serve

Expansion ArraysChapter 4 Storage Configuration & Expansion 37further preparation (other than preparing rack space) is necessary; the Snap Disk 3

Status Devices38 Snap Server Administrator GuideOn the Storage > Devices screen, an expansion array’s disk drives are distinguished from those of t

Status DevicesChapter 4 Storage Configuration & Expansion 39Deleteing Unassigned Global Hot SparesWhen a RAID set is deleted and an unassigned gl

Status Devices40 Snap Server Administrator GuideUnderstanding the Disk Drive Detail table This screen displays summary information on each enclosure i

Snap Server Administrator Guide 41Snap Server Administrator Guide 41Chapter 5iSCSI Disks Internet SCSI (iSCSI) is a standard that defines the encapsul

iSCSI Disk Management and Usage42 Snap Server Administrator GuideIsolate iSCSI Disks from Other Resources for Backup PurposesIt is important to isolat

iSCSI Disk Management and UsageChapter 5 iSCSI Disks 43without some risk. If the Snap Server were to suddenly lose power, for example, data still in

iSCSI Disk Management and Usage44 Snap Server Administrator GuideTo Configure iSNSClick the Configure iSCSI link in the upper right of the screen to j

Snap Server Administrator Guide 45Snap Server Administrator Guide 45Chapter 6Share and File AccessSnap Appliance has implemented features to accommoda

vi Snap Server Administrator GuideCOMPUTER ASSOCIATES INTERNATIONAL, INC. ("CA") ETRUST ANTIVIRUS END USER LIMITED LICENSE AGREEMENT (THE &q

Components and Options46 Snap Server Administrator GuideComponents and OptionsShares are created and share access is granted using the Administration

SnapTrees & Security ModelsChapter 6 Share and File Access 47SnapTrees & Security ModelsDirectories created at the root of a Snap Server volu

Creating Shares48 Snap Server Administrator GuideCreating Shares Shares are created, viewed, edited, and deleted from the Storage > Shares screen o

Share-Level Access PermissionsChapter 6 Share and File Access 49Security Models, SnapTrees, and SharesIn the course of creating a share that points t

Setting File and Folder Permissions (Windows)50 Snap Server Administrator Guide• Interaction between share-level and file-level access permissions — W

Setting File and Folder Permissions (Windows)Chapter 6 Share and File Access 51the parent directory. The example displayed in the graphic shows the d

Setting File and Folder Permissions (Windows)52 Snap Server Administrator Guidein Windows security are available on the Snap Server. The GuardianOS su

Setting File and Folder Permissions (Windows)Chapter 6 Share and File Access 53To Set File and Directory Permissions and Inheritance (Windows)1Using

Setting File and Folder Permissions (Windows)54 Snap Server Administrator Guide

Snap Server Administrator Guide 55Snap Server Administrator Guide 55Chapter 7SnapshotsA snapshot is a consistent, stable, point-in-time image of a vol

Snap Server Administrator Guide viiSnap Server Administrator Guide viiContentsPreface ...

Snapshot Management and Usage56 Snap Server Administrator Guidesnapshot and clicking the Rollback button. During the rollback operation, data on the v

Estimating Snapshot Pool RequirementsChapter 7 Snapshots 57Estimating Snapshot Pool Requirements Snapshot data grows dynamically for as long as a sna

Accessing Snapshots58 Snap Server Administrator Guide• Creating a RAID Group — When two RAIDS are grouped, their snapshot pools are added together. Fo

Coordinating Snapshot and Backup OperationsChapter 7 Snapshots 59Accessing Snapshots Within the Snapshot ShareA snapshot share contains a series of d

Coordinating Snapshot and Backup Operations60 Snap Server Administrator Guidedepending on the number of files in the volume.) For example, assuming yo

Snap Server Administrator Guide 61Snap Server Administrator Guide 61Chapter 8Disaster RecoveryThis chapter explains how to create the files you need t

Backing Up Server and Volume Settings62 Snap Server Administrator Guide• SnapDRImage — The Snap Server disaster recovery image saves server-specific s

Backing Up the NetVault for GuardianOS NVDB DirectoryChapter 8 Disaster Recovery 633Take no action regarding the volume-specific files.These files wi

Recovering the NetVault Database64 Snap Server Administrator Guide6Enter a suitable name for the job in the Job Title box and start the backup job by

Recovering the NetVault DatabaseChapter 8 Disaster Recovery 65• Do Not Monitor Job Progress During a Recovery — It is strongly recommended that all N

viii Snap Server Administrator GuideLocal Users and Groups ...24Windows Workgroup

Disaster Recovery Procedural Overview66 Snap Server Administrator GuideDisaster Recovery Procedural OverviewThe procedures described in this section f

Disaster Recovery Procedural OverviewChapter 8 Disaster Recovery 672Select the Fresh Install option, and click OK.This operation may take a few minut

Disaster Recovery Procedural Overview68 Snap Server Administrator Guide2Restore data using a fully qualified path to a share.When entering the path to

Snap Server Administrator Guide 69Snap Server Administrator Guide 69Chapter 9CA eTrust Antivirus Software The CA eTrust Antivirus software is preinsta

Antivirus Dependencies70 Snap Server Administrator GuideAntivirus DependenciesThe Snap Server implementation of CA eTrust Antivirus software includes

Launching the CA eTrust Antivirus GUIChapter 9 CA eTrust Antivirus Software 71Launching the CA eTrust Antivirus GUI The CA eTrust Antivirus software

The Local Scanner View72 Snap Server Administrator GuideThe Local Scanner ViewUse the Local Scanner view to scan a Snap Server for infected drives, fo

Scan Job Configuration and SchedulingChapter 9 CA eTrust Antivirus Software 73Scan Job Configuration and SchedulingYou can run scan jobs on demand or

Scan Job Configuration and Scheduling74 Snap Server Administrator GuideSetting the type of files to scan (Selections tab)Use the Selections tab option

Signature UpdatesChapter 9 CA eTrust Antivirus Software 752Schedule the scan.The Schedule tab allows you to set a start date and a repeat interval fo

ixBacking Up the NetVault for GuardianOS NVDB Directory ... 63Recovering the NetVault Database ...

Signature Updates76 Snap Server Administrator GuideUpdating Snap Servers That Have Internet AccessSnap Servers are preconfigured to download signature

Signature UpdatesChapter 9 CA eTrust Antivirus Software 77Updating a Snap Server That Does Not Have Internet AccessIf you have Snap Servers that do n

Signature Updates78 Snap Server Administrator GuideTo Distribute Files via UNCIf you have more than one Snap Server with no Internet access, you can p

Alert OptionsChapter 9 CA eTrust Antivirus Software 794Click OK. The path you entered appears in Download Sources list box.5Click Download Now.Verify

The Move Directory80 Snap Server Administrator GuideThe Move DirectoryYou can configure scans to move infected files to the move folder (Scanner >

Log ViewChapter 9 CA eTrust Antivirus Software 81Log ViewThe Log View provides easy access to detailed information on scan, distribution, and other e

Log View82 Snap Server Administrator Guide

Snap Server Administrator Guide 83Snap Server Administrator Guide 83Chapter 10Troubleshooting Snap ServersThis chapter describes basic techniques for

The Meaning of LED Indicators84 Snap Server Administrator GuideThe Meaning of LED Indicators LED indicators provide information on the status of basic

The Meaning of LED IndicatorsChapter 10 Troubleshooting Snap Servers 85Snap Server 14000 Status & Drive Light BehaviorThis section describes the