APC AP9830 Operations Instructions Page 23

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Limited Warranty
American Power Conversion (APC) warrants the Remote Power-Off Device to be free
from defects in materials and workmanship for a period of two years from the date of pur-
chase. Its obligation under this warranty is limited to repairing or replacing, at its own sole
option, any such defective products. This warranty does not apply to equipment which has
been damaged by accident, negligence, or misapplication or has been altered or modified
in any way. This warranty applies only to the original purchaser.
To obtain service under warranty you must obtain a Returned Material Authorization
(RMA) number from APC or a designated APC service center. Products must be returned
to APC or an APC service center with transportation charges prepaid and must be accom-
panied by a brief description of the problem encountered and proof of date and place of
purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do
not permit limitation or exclusion of implied warranties; therefore, the aforesaid limita-
tion(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POS-
SIBILITY OF SUCH DAMAGE. Specifically, APC is not liable for any costs, such as
lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss
of data, costs of substitutes, claims by third parties, or otherwise. This warranty gives you
specific legal rights and you may also have other rights which vary from state to state.
Life support policy
As a general policy, APC does not recommend the use of any of its products in life
support applications where failure or malfunction of the APC product can be reasonably
expected to cause failure of the life support device or to significantly affect its safety or
effectiveness. APC does not recommend the use of any of its products in direct patient
care. APC will not knowingly sell its products for use in such applications unless it
receives in writing assurances satisfactory to APC that (a) the risks of injury or damage
have been minimized, (b) the customer assumes all such risks, and (c) the liability of
American Power Conversion is adequately protected under the circumstances.
Examples of devices considered to be life support devices are neonatal oxygen analyzers,
nerve stimulators (whether used for anesthesia, pain relief, or other purposes), autotrans-
fusion devices, blood pumps, defibrillators, arrhythmia detectors and alarms, pacemakers,
hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators, ventila-
tors for both adults and infants, anesthesia ventilators, and infusion pumps as well as any
other devices designated as “critical” by the U.S. FDA, or other competent authority.
Hospital grade wiring devices and leakage current may be ordered as options on many
APC UPS systems. APC does not claim that units with this modification are certified or
listed as Hospital Grade by APC or any other organization. Therefore these units do not
meet the requirements for use in direct patient care.
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