APC MGE Galaxy 300 User's Guide download pdf (Page 13)

4Network Management Card User’s Guide

How to Recover from a Lost Password

You can use a local computer that connects to the Management Card through the serial port to access the

command line interface.

1. Select a serial port at the local computer, and disable any service that uses that port.

2. Connect the provided serial cable (part number 940-0299) to the selected port at the computer

and to the configuration port at the Management Card.

3. Run a terminal program (such as HyperTerminal

) and configure the selected port for 9600 bps,

8 data bits, no parity, 1 stop bit, and no flow control.

4. Press

ENTER, repeatedly if necessary, to display the User Name prompt. If you are unable to

display the User Name prompt, verify the following:

– The serial port is not in use by another application.

– The terminal settings are correct as specified in step 3.

– The correct cable is being used as specified in step 2.

5. Press the Reset button. The Status LED will flash alternately orange and green. Press the Reset

button a second time immediately while the LED is flashing to reset the user name and password

to their defaults temporarily.

6. Press

ENTER, repeatedly if necessary, to display the User Name prompt again, then use the

default, apc, for the user name and password. (If you take longer than 30 seconds to log on after

the User Name prompt is redisplayed, you must repeat step 5 and log on again.)

7. At the command line interface, use the following commands to change the User Name and

Password settings, both of which are now apc:

user -an yourAdministratorName

user -ap yourAdministratorPassword

For example, to change the Administrator user name to Admin, type:

user -an Admin

8. Type quit or exit to log off, reconnect any serial cable you disconnected, and restart any

service you disabled.

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APC MGE Galaxy 300 User's Guide Page 13