APC RT - UXICH User Manual download pdf (Page 26)

22 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual

Troubleshooting Display Messages

Use the table below to solve minor installation and operation problems. Refer to the APC Web site,

www.apc.com for assistance with complex UPS problems.

The PowerView reports various messages on the display, including alarm status and changes in system

configuration. This section lists all the PowerView display messages, the reason for the message, and the

appropriate corrective action.

Messages may occur simultaneously. If this happens, be sure to review all of the messages for a better

understanding of the system condition.

Condition

PowerView Display

Message

Reason for Message Corrective Action

Start-Up #Batteries changed since

last ON.

At least one battery module has been

added or removed from the UPS since

the last time the Pwr ON command

was issued.

No corrective action necessary.

Proceed with the start-up.

Automatic Self Test

Started.

The UPS has started pre-programmed

battery test.

Batt capacity less than

Return Batt Cap.

The battery capacity of the UPS is less

than the user-specified minimum

battery capacity required to turn on

the load.

Option 1) Abort the start-up and

allow batteries to recharge.

Option 2) Continue start-up, with less

than minimum battery capacity.

System Start-Up

Configuration Failed.

System configuration error: Start-up

diagnostic fault.

Check for other alarms.

If the problem persists contact APC

Customer Support. Refer to Contact

Information in this manual.

Mains: Site Wiring Fault Input and Output Jumpers are not

configured correctly

Check input wiring tray jumpers and

output shorting jumper for

compatibility. Refer to the Input/

Output Jumper Configurations table

in this manual.

Bypass Not Available -

Wrong Ph Seq

Check bypass jumpers in input

wiring tray and output shorting

jumper for compatibility. Check

bypass phases for positive sequence.

Refer to the Input/Output Jumper

Configurations table in this manual.

Bypass: Site Wiring Fault Check bypass jumpers in input

wiring tray and output shorting

jumper for compatibility. Refer to the

Input/Output Jumper Configurations

table in this manual.

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APC RT - UXICH User Manual Page 26

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