Schneider Electric Critical Power and Cooling Services www.apc.com
Rev 11/29/10
- 1 - Battery Replacement Service
Statement
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Table of Contents
1.0 Executive
Summary
2.0 Features &
Benefits
3.0 Details of Service
4.0 Assumptions
5.0 Scope of
Responsibility
6.0 Project Work
Details
7.0 Terms &
Conditions
1.0 Executive Summary
The Battery Replacement Service provides full battery replacement. Labor and travel are included
with this service.
2.0 Features & Benefits
Features Benefits
Includes Labor and Travel
Expenses
Fixed cost – provides service budgeting stability.
Highly Skilled Field Service
Engineers
Battery replacement is provided or supervised by certified Schneider
Electric CPCS Field Service Engineers.
Flexible Scheduling Options
Flexible service scheduling options support customer’s unique
business requirements.
Site Report Provides a detailed report of service activities completed during the
battery replacement visit.
3.0 Details of Service
3.1
ON-SITE
SERVICE
DELIVERABLES
The Battery Replacement Service provides Schneider Electric CPCS authorized
technicians on location to replace all system batteries. The following table lists the details
of the service tasks provided with this service.
Activities Descriptions
Replace Schneider Electric CPCS will replace defective batteries with new
batteries approved by Schneider Electric CPCS. Schneider Electric
CPCS will properly remove and replace the old batteries in
accordance with local legislation.
Configure Schneider Electric CPCS will Configure and Calibrate the UPS DC
buss and Personalize to Factory Specifications if applicable.
Test Schneider Electric CPCS will complete functional tests after the
service intervention validating that the battery system is functioning
to factory specification.
Prepare and Deliver Report A report will be provided at the conclusion of the service visit.
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