APC ISX20K20F Datasheet download pdf (Page 18)

CSI SECTION 16611 STATIC UNINTERRUPTIBLE SYSTEM/PDU/DISTRIBUTION

CSI SECTION 16611 STATIC UNINTERRUPTIBLE SYSTEM

9. Document, sign, and date all test results.

E. On-Site Operational Training: During the factory assisted start-up, operational training

for site personnel shall include key pad operation, LED indicators, start-up and

shutdown procedures, maintenance bypass and AC disconnect operation, and alarm

information.

4.2 MANUFACTURER FIELD SERVICE

A. Worldwide service: The UPS manufacturer shall have a worldwide service organization

Available, consisting of factory trained field service personnel to perform start-up,

preventative maintenance, and service of the UPS system and power equipment. The

service organization shall offer 24 hours a day, 7 days a week, 365 days a year service

support.

B. Replacement parts: Parts shall be available through the worldwide service organization

24 hours a day, 7 days a week, and 365 days a year. The worldwide service

organization shall be capable of shipping parts within 4 working hours or on the next

available flight, so that the parts may be delivered to the customer site within 24 hours.

4.3 MAINTENANCE CONTRACTS

A complete offering of preventative and full service maintenance contracts for the UPS

system and the battery system shall be available. All contract work shall be performed

by APC factory trained service personnel.

4.4 TRAINING

UPS service training workshop: A UPS service training workshop shall be available

from the UPS manufacturer. The service training workshop shall include a combination

of lecture and practical instruction with hands-on laboratory sessions. The service

training workshop shall include instruction about safety procedures, UPS operational

theory, sub-assembly identification and operation, system controls and adjustment,

preventative maintenance, and troubleshooting.

End Of Section 16611

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APC ISX20K20F Datasheet Page 18