APC Back-UPS 500 User Manual download pdf (Page 12)

User Manual Back-UPS BC500-RS, BC650-RS12

4. Write the RMA# provided by Customer Support on the outside of the

package.

5. Return the unit by insured, pre-paid carrier to the address provided by

Customer Support.

Battery Replacement

The battery in the Back-UPS is not user-replaceable. Contact APC Sales and

Technical Support for a list of authorized service centers near you.

Warranty

The standard warranty is two (2) years from the date of purchase. APC

standard procedure is to replace the original unit with a factory reconditioned

unit. Customers who must have the original unit back due to the assignment of

asset tags and set depreciation schedules must declare such a need at first

contact with an APC Technical Support representative. APC will ship the

replacement unit once the defective unit has been received by the repair

department, or cross-ship upon the receipt of a valid credit card number. The

customer pays for shipping the unit to APC. APC pays ground freight

transportation costs to ship the replacement unit to the customer.

Contact Information

WARNING

HAZARD OF EXPLOSION

Do not dispose of the batteries in a fire. The batteries may explode.

Do not open or mutilate the batteries. Release electrolyte may be toxic and it is

harmful to the skin and eyes.

Failure to follow these instructions can result in death or serious injury

Internet http://www.apc.com

Technical Support http://www.apc.com/support

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APC Back-UPS 500 User Manual Page 12