APC SUA2200X115 User Manual download pdf (Page 14)

14 Smart-UPS 2200/3000 VA 100/120/230 VAC Tower User Manual

Troubleshooting

There is no utility power

There is no utility power and the UPS is

off.

120/230 V models: Use the cold start feature to supply power to the

connected equipment front the UPS battery(s).

Press the

button for one second and release. The UPS will beep briefly.

Press and hold the button again for about three seconds. The unit will

emit two beeps. Release the button during the second beep.

UPS operates on battery although line voltage exists

The UPS input circuit breaker trips. Unplug all nonessential equipment from the UPS.

Reset the circuit breaker.

Your system is experiencing very high,

low or distorted line voltage.

Move the UPS to a different outlet on a different circuit: Inexpensive fuel

powered generators may distort the voltage. Test the input voltage with the

utility voltage display, (see Operation). If acceptable to the connected

equipment, reduce the UPS sensitivity.

Battery Charge and Load LEDs flash simultaneously

The UPS has shut down.

The internal temperature of the UPS has

exceeded the allowable threshold for

safe operation.

Check that the room temperature is within the specified limits for operation.

Check that the UPS is properly installed, allowing for adequate ventilation.

Allow the UPS to cool down. Restart the UPS. If the problem persists,

contact APC at www.apc.com.

Diagnostic utility voltage

All five LEDs are illuminated. The line voltage is extremely high and should be checked by an electrician.

There is no LED illumination. The line voltage is extremely high and should be checked by an electrician.

On Line LED

There is no LED illumination. The UPS is running on battery, or it must be turned on.

The LED is blinking. The UPS is running an internal self-test.

Problem and/or Possible Cause Solution

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APC SUA2200X115 User Manual Page 14