APC Snap Server 2200 User Manual download pdf (Page 47)

Chapter 5 Troubleshooting 41

Why do I get “Access Denied”

messages after configuring

Microsoft Windows Domain

Security?

The Snap Server authenticates the users as local Snap

Server users first, before authenticating through the

Windows domain. However, the Windows domain users/

groups are typically the ones who have been granted

access to the shares.

Decide whether to use the Microsoft Domain security

(recommended) or the native Snap Server security, but do

not combine the two. It is acceptable to leave the default

local users (GUEST, ROOT, SUPERVISOR, and

ADMINISTRATOR) and the default local groups:

(EVERYONE and ADMIN), but do not add duplicate users

and groups of those that are found on the domain

controller.

How do I reset my server to

factory defaults?

Connect to your server and select Administration, then

Server Settings. Click Factory Defaults. Select from:

• Reset IP Address only

• Reset IP Address and Network Settings

• Reset IP Address, Network Settings, and Shares

• Reset IP Address, Network Settings, Shares, and File/

Folder Security.

Select the desired settings and click OK to restore default

settings.

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APC Snap Server 2200 User Manual Page 47