APC Back-UPS 1250 Specifications Page 10

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  • TROUBLESHOOTING
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Installation and Operation Back-UPS 1250, 1300, 150010
Troubleshooting
Problem Possible Cause Corrective Action
Back-UPS will not turn
on.
The Back-UPS is not connected to
utility power.
Be sure that the Back-UPS is securely
connected to a utility outlet.
The circuit breaker has been tripped. Disconnect non-essential equipment
from the Back-UPS. Reset the circuit
breaker. Re-connect equipment one item
at a time. If the circuit breaker is tripped
again, disconnect the device that caused
the event.
The internal battery is not connected. Connect the battery.
The utility input voltage is out of
range.
Adjust the transfer voltage and
sensitivity range.
The Back-UPS is
operating on battery
power, while connected to
utility power.
• The Back-UPS power cord is not
securely connected to the wall outlet.
• The wall outlet is no longer receiving
utility power.
• The circuit breaker has been tripped.
Verify that the plug is fully inserted into
the wall outlet. Verify that the wall outlet
is receiving utility power by checking it
with another device.
The Back-UPS is performing an
automatic self test.
No action is necessary.
• The utility input voltage is out of
range.
• The frequency is out of range.
• The waveform is distorted.
Adjust the transfer voltage and
sensitivity range.
The Back-UPS does not
provide the expected
amount of backup time.
The Back-UPS may be experiencing
an overload condition.
Disconnect non-essential equipment
from the Battery Backup outlets.
The battery was recently discharged
due to a power outage and has not fully
recharged.
Charge the battery for eight hours.
The battery has reached the end of its
service life.
Replace the battery.
The BATTERY and ONLINE
LEDs are flashing
alternately.
The battery has reached the end of its
service life.
Replace the battery.
The
BATTERY LED is
illuminated and the
Back-UPS emits a
constant tone.
The equipment connected to the
Back-UPS is drawing more power than
the Back-UPS can provide.
Disconnect non-essential equipment
from the Battery Backup outlets.
The Building Wiring Fault
LED illuminates.
The building wiring presents a shock
hazard that must be corrected by a
qualified electrical.
Do not operate the Back-UPS. Call a
qualified electrician to correct the
building wiring fault.
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