APC BC300 Series User Manual download pdf (Page 25)

Installation

990-1401

Installation Guide APC BC300 Series 40kW 208/450/480V UPS 25

1) Note the serial number and date of purchase of the APC BC300 Triple Chassis. Contact

APC Customer Support at the phone number or address listed in How to Contact APC

section of this manual.

2) Be prepared to provide a description of the problem. A technician will help solve the

problem over the phone, if possible, or will give you a return material authorization (RMA)

number.

3) If the APC BC300 Triple Chassis is under warranty, repairs are free of charge. If the

warranty has expired, there will be a nominal charge for repair.

4) Pack the APC BC300 Triple Chassis carefully in its original packaging, if possible. Do not

use polystyrene beads for packing. Damage sustained in transit is not covered under the

warranty. Enclose a letter in the package with your name, address, RMA number, a copy of

the sales receipt, daytime phone number, and payment (if applicable).

5) Mark the RMA number clearly on the outside of the shipping carton. The factory will not

accept any materials without this marking.

6) Return the Triple Chassis by insured, prepaid carrier to the address given to you by APC

Customer Support.

3.5.6 Product Specifications

3.5.6.1 Monitoring Port Pin Assignments

The Monitoring port is a 9-pin communications port. The port operates with no flow control at

a rate of 2400 baud. The data format is 8 data bits with 1 start bit, 1 stop bit, and no parity.

When the Triple Chassis operates with simple signalling, the following limitations and

capabilities apply to the Monitoring port:

• Pins 3, 5, and 6 are open collector outputs which must be pulled up to a common

referenced supply no greater than +40 VDC. The transistors are capable of a non-

inductive load of 25 mA. Use only Pin 4 as the common.

• The output at Pin 2 generates a low-to-high RS-232 level when the device is

signalling an On Battery condition. The pin is normally at a low RS-232 level.

• The UPS is signalled to shut down when a high RS-232 level is applied to Pin 1 for

4.5 seconds. Shutdown is also dependent on the UPS status.

When the Triple Chassis operates with advanced signaling, the following limitations and

capabilities apply to the Monitoring port:

• Pin 7 is unassigned.

• DC operating voltage is available on Pin 8. This voltage may be from the UPS or from

an external adapter.

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APC BC300 Series User Manual Page 25