APC 400kW1MW User Manual Page 22

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CHAPTER 3 - Data Center Power
The required quality of a data center’s power is essential due to society’s high reliance
on the services that data centers provide and the consequently extreme costs of downtime.
This section of the report will discuss the required reliability and availability as well as the typical
distribution design of data center power. The implementation of fuel cells into data center
primary and secondary power supplies will also be presented.
3.1 Reliability & Availability of Power
Power of high quality is essential for data centers. If a data center experiences
downtime, not only will the owner suffer financial losses, but also customer dissatisfaction,
decreased brand loyalty, and less potential for future business [27, p. 712]. One hour of
downtime can cost $6.45 million for a broker firm and $2.6 million for credit card sales [27, p.
712]. With these statistics, it is understandable that power reliability is a primary issue for data
center management [28, p. 808].
Reliability is defined as the ability of a component or system to perform its intended
function during a specific time [27, p. 713]. The target for data center reliability is “six nines,” or
99.9999% [28, p. 810]. In order to achieve this high level of reliability, a redundant system is
required. An analysis comparing the costs of redundant equipment versus the business losses
needs to be done in order to determine how much the owner should spend on redundancy [27,
p. 712].
Availability is defined as the ratio that describes the percentage of time that a component
or system can perform its required function [27, p. 712]. Voltage variations affect computer and
communications equipment just as if there were a power outage. Therefore, availability must
include the time that the power supplied would not be within the tolerances of the IT equipment.
Utility services typically do not include voltage sags, short power outages of less than a minute,
or long power outages caused by natural events in their availability calculations. Because IT
equipment is typically not able to immediately recover after a lack of power supply, additional
downtime will be experienced, and data center owners need to be aware of this possibility. In
fact, on average, it takes 16 hours for an internet data center to “completely resume normal
operations due to the complexity of re-booting computers, re-starting processes, re-establishing
high-speed communication links, re-synchronizing large corrupted databases, and so forth” [29,
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