APC MX28B1200 Specifications download pdf (Page 15)

APC Global Services augments your power pro-

tection solution with comprehensive service and

support that includes

• Proper installation and proactive maintenance,

• Solutions tailored to meet your specific

requirements, and

• Cost-effective services focusing specifically on

power quality.

APC Service Engineers are available any time of

the day or night, seven days a week, 365 days a

year, wherever you do business.

Global Services

Product-based Services

1 Year On-Site Service

• Provides an APC-Certified

Field Service Engineer on

location in a time frame

compatible with your

requirements. Available in

4-hour, next day, next busi-

ness day, and best endeav-

or response times

External Battery

On-Site Service

• APC On-Site Service pro-

vides you with an APC-certified technician within

the specified response time: Best endeavor, next

business day, next day, 4-hour response

1-Year Extended Warranty

• An addition to the peace of mind already offered by

APC’s Legendary Reliability

™

External Battery Preventative Maintenance Visit

External Battery Start-Up

Preventative Maintenance Visit

• Keeps your systems operating at maximum efficien-

cy, reducing the possibility of unnecessary downtime

For more information about APC’s Availability Solutions, visit www.apc.com or call 1-888-289-APCC x6268

Professional Consulting Services

Needs Assessment Services

Poorly designed power and environmental facilities

can have a major impact on the day-to-day operation

and overall life expectancy of network-critical physi-

cal infrastructure components. Purchasing any of

our APC Needs Assessment services gives you

peace of mind, knowing your facilities have been

designed for optimal performance, extending the life

of your hardware, and ensuring the highest level of

network availability. APC Authorized Field Service

Engineer will visit your site and collect data pertain-

ing to electrical loads, wiring practices, power quali-

ty, existing power protection equipment and environ-

mental conditions. With this data, a customized

report will be developed which includes the ideal

facility plan for the site.

Installation Consulting Service

APC will provide guidelines for installation of any 3-

phase product, from electrical installation to facilities

issues such as floor weight capacity or how to manage

positioning of the unit. APC Field Service Engineers

will work on site with customer-appointed electrical

contractors to ensure a smooth installation, bringing

your network up and running as quickly as possible.

Site Positioning Service

APC's Site Positioning Service helps manage the

entire physical delivery of your system from factory to

data center. Whether your computing environment is

in the basement or on the top floor of a high-rise, APC

will ensure that your system arrives intact, with mini-

mal disruption to your routine work environment.

APC Project Management

Services are designed to assist you with rollout of

large scale projects, allowing you to focus on your

core business objectives. Our industry-experienced

project managers are trained to guide project coordi-

nation, communication, and project budget manage-

ment, assuming your projects are completed on

schedule and within budget.

Installation Services

Installation services deliver the vital resources,

expertise, and tools needed to quickly and efficiently

implement your APC solution. Purchasing Installation

Services from an APC certified field service engineer

allows you to take advantage of project engineering

expertise gained from years of experience designing

and implementing complex infrastructure solutions.

An APC certified installation and commissioning of

your solution ensures your equipment is configured

for optimal performance, saving you time and money

and extending the life of your hardware solution.

Network Integration

Allow APC Global Services to handle your transition

from your existing solution to APC InfraStruXure from

start to finish with APC Network Integration Services.

APC Global Services Network Integration Engineers

will help plan rack configuration and perform the

actual server migration and cable management,

ensuring your solution is configured for optimal air-

flow and performance. We will perform these serv-

ices off hours and on the weekends to minimize the

impact on your day-to-day operations. APC Global

Services will cover the logistics and labor needed to

complete the process with minimal downtime, while

utilizing a fully tested cable management system for a

professional look and feel.

On-site Training

Learn from industry-proven professionals about top-

ics ranging from operations to routine checks.

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APC MX28B1200 Specifications Page 15

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