APC UXICH 3000 Specifications download pdf (Page 16)

TROUBLESHOOTING

Use the table below to solve minor installation and operation problems. Refer to the APC Web site,

www.apc.com

, for assistance with complex UPS problems.

PROBLEM AND POSSIBLE

CAUSE

OLUTION

UPS WILL NOT TURN ON

Battery not connected properly. Check that the battery connectors are fully engaged.

button not pushed. Press the button once to power the UPS and the connected equipment.

UPS not connected to utility

power supply.

Check that the power cable from the UPS to the utility power supply is securely

connected at both ends.

Very low or no utility voltage. Check the utility power supply to the UPS by plugging in a table lamp. If the

light is very dim, have the utility voltage checked.

UPS WILL NOT TURN OFF

button not pushed. Press the button once to turn the UPS off.

Internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced

immediately.

UPS BEEPS OCCASIONALLY

Normal UPS operation when

running on battery.

None. The UPS is protecting the connected equipment.

UPS DOES NOT PROVIDE EXPECTED BACKUP TIME

The UPS battery(s) are weak

due to a recent outage or

battery(s) are near the end of

their service life.

Charge the battery(s). Batteries require recharging after extended outages. They

wear faster when put into service often or when operated at elevated

temperatures. If the battery(s) are near the end of their service life, consider

replacing the battery(s) even if the Replace Battery LED is not illuminated.

FRONT PANEL LEDS FLASH SEQUENTIALLY

The UPS has been shut down

remotely through software or an

optional accessory card.

None. The UPS will restart automatically when utility power returns.

ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET

The UPS is shut down and the

battery is discharged from an

extended outage.

None. The UPS will return to normal operation when the power is restored and

the battery has a sufficient charge.

BYPASS AND OVERLOAD LEDS ILLUMINATE, UPS EMITS A SUSTAINED ALARM TONE

The UPS is overloaded The connected equipment exceeds the specified “maximum load” as defined in

Specifications on the APC Web site, www.apc.com

The alarm remains on until the overload is removed. Disconnect nonessential

equipment from the UPS to eliminate the overload condition.

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APC UXICH 3000 Specifications Page 16

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