APC WONSITEWEXT1YR-GP-12 Datasheet download pdf (Page 3)

Schneider Electric Critical Power and Cooling Services www.apc.com

Rev 06/05/10

- 3 - UPS & PDU Onsite Warranty Extension

4.0 Assumptions

The successful performance of the tasks defined in this Statement of Work is based on the

following key assumptions, which are agreed to by Schneider Electric CPCS.

• All services performed on-site by Schneider Electric CPCS will be executed during

the Schneider Electric CPCS business hours unless otherwise contracted by the

customer.

• The Onsite Warranty Extension Service is available for 1 to 2 years based on

customer’s preference and geographic availability. Please contact your certified

Schneider Electric CPCS sales representative for additional details.

• Inspection Visits are available during business hours. A 7 X 24 scheduling upgrade is

also available for purchase. Please contact your certified Schneider Electric CPCS

sales representative for additional details.

• All services are performed on-site by certified Schneider Electric CPCS service

personnel.

• This service is only available for purchase at the time of the initial purchase of the

UPS or PDU.

• The UPS & PDU must be kept in an environment that adheres to manufacturer

specifications.

• The Onsite Warranty Extension service is non-renewable.

• This service applies to a customer location with standard site and product access.

• Geographical restrictions may apply. Please verify the service coverage and

response time for your location with your local APC by Schneider Electric office.

• Some aspects of the service definition presented in this document may vary by

location. In the case of a conflict between the service definitions contained on this

Statement of Work and the local service definitions the local service definitions will

prevail. For more information, please refer to your Certified APC sales

representative.

The following items are not included in the scope of this service:

• Support for third party equipment

• Replacement of batteries

• Proactive replacement of wearing parts

5.0 Scope of Responsibility

The items stated here are responsibilities of both Schneider Electric CPCS and the customer.

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APC WONSITEWEXT1YR-GP-12 Datasheet Page 3