APC NETBOTZ NBRK0200 Specifications download pdf (Page 29)

25NetBotz Rack Monitor 200 Installation and Quick Configuration Manual

IN NO EVENT SHALL APC, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES

BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE

DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION, OF THE

PRODUCTS, WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT,

IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC

HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

SPECIFICALLY, APC IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST PROFITS OR

REVENUE, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE,

LOSS OF DATA, COSTS OF SUBSTITUENTS, CLAIMS BY THIRD PARTIES, OR

OTHERWISE.

NO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY

THE TERMS OF THIS WARRANTY. WARRANTY TERMS MAY BE MODIFIED, IF AT ALL,

ONLY IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEPARTMENT.

Warranty claims

Customers with warranty claims issues may access the APC customer support network through the

Support page of the APC Web site, www.apc.com/support. Select your country from the country

selection pull-down menu at the top of the Web page. Select the Support tab to obtain contact

information for customer support in your region.

Obtaining service

To obtain support for problems with your NetBotz Rack Monitor 200:

1. Note the serial number. The serial number is printed on a label located on the bottom of the unit.

2. Contact Customer Support using the information on the back cover of this manual. A technician

will try to help you solve the problem by phone.

3. If you must return the product, the technician will give you a return material authorization

(RMA) number. If the warranty expired, you will be charged for repair or replacement.

4. Pack the unit carefully. The warranty does not cover damage sustained in transit. Enclose a letter

with your name, address, RMA number and daytime phone number; a copy of the sales receipt;

and a check as payment, if applicable.

5. Mark the RMA number clearly on the outside of the shipping carton.

6. Ship by insured, prepaid carrier to the address provided by the Customer Support technician.

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APC NETBOTZ NBRK0200 Specifications Page 29