APC Snap Server 2200 Specifications Page 162
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Using Maintenance Modes
144 Snap Server Administrator Guide
Problem: The network does not have a DHCP server and the Snap Server IP
address is unknown.
Answer: Install NASManager from the Snap Server User CD onto a client
workstation. You can then use the utility discover all Snap Servers on your network,
and to assign a static IP addresses as necessary.
Problem: Apple users cannot log on to the Snap Server as Windows users.
Solution: To allow Apple users to access a Snap Server, you must replicate their
user names and passwords locally on the Snap Server.
Using Maintenance Modes
Some troubleshooting issues can be solved using the Snap Server’s maintenance
modes. These functions allow you to perform basic server functions when network
connectivity has been cut off. On the Snap Server 14000, all six modes are available
from the LCD. On Snap Servers 4200, 4400, and 4500, pressing the reset button
results in the actions described for modes 1 and 6. The six maintenance modes are:
• Mode 1 —
Restores default TCP/IP settings (DHCP)
• Mode 2 —
Restores the admin account to a user name and password of admin,
admin
• Mode 3 —
Resets network settings to factory defaults
• Mode 4 —
Resets system settings to factory defaults
• Mode 5 —
Reserved for technical support
• Mode 6 —
Boots the system to a series of HTML screens that allow you to repair
or reinstall the Snap Server operating system.
To Run the Snap Server 14000 in Maintenance Mode
1
Power off the server.
2
Depress the middle button (under the LCD panel) and power up the server,
keeping the middle button depressed until maintenance mode 1 displays in the
Snap Server’s LCD.
3
Use the buttons to navigate to the desired maintenance mode.
To Run Snap Servers 4200, 4400, and 4500 in Maintenance Mode
To reset the server's IP address to the default (DHCP) and enter maintenance mode,
do the following. With the server powered on, go to the rear of the Snap Server 4400
and press the reset button located near the Ethernet ports (you will need a small
- Snap Server 1
- Administrator Guide 1
- ETRUST ANTIVIRUS 6
- Contents 7
- Chapter 6 Data Protection 93 10
- Audience 13
- Tips and Cautions 13
- Document Organization 14
- Typographical Conventions 15
- Related Documents 16
- Contacts 17
- Getting Started 19
- Networking 20
- Security 20
- Feature Description Page 21
- Applications 22
- • Discovering Snap Servers — 23
- • Getting Information — 23
- • Setting IP Addresses — 23
- The Administration Tool 24
- Chapter 1 Getting Started 7 25
- Chapter 2 27
- Connecting to the Network 30
- Initial Configuration Tasks 48
- •Server number — 49
- • Serial number — 49
- Registering your Server 53
- Networking Options 55
- Protocol Default Comments 56
- Configuring TCP/IP 57
- • Half-duplex Ethernet — 58
- • Full-duplex Ethernet — 58
- Configuring TCP/IP Settings 59
- to update 60
- Option Settings 60
- Configuring Windows Access 61
- Configuring NFS Access 63
- Configuring a DHCP Server 66
- Connecting from a Client 67
- Web Browser (HTTP) 69
- Storage Configuration and 71
- Management 71
- Storage Configuration Options 73
- Create Snapshot Share 75
- Before You Begin 76
- Using the RAID Storage Wizard 77
- Creating a RAID 78
- Creating a Volume 79
- Creating a Share 80
- Managing and Repairing RAIDs 81
- Determining RAID Set Status 82
- Adding Disk Drives to a RAID 83
- Managing Volume Usage 85
- Disabling Quotas 87
- Tracking Volume Usage 87
- Hot Swapping Disk Drives 88
- Security Management 91
- Default Security Settings 92
- Physically Secure the Server 93
- Configure Users and Groups 94
- Macintosh and FTP Access 95
- • Changing UIDs or GIDs — 96
- Directory 98
- Joining an NIS Domain 101
- Web View Authentication 102
- Secure HTTPS 102
- Caution 106
- How Permissions are Applied 110
- Supported Permissions 110
- Data Protection 111
- Data Backup Options 112
- Backup Express for GuardianOS 113
- PowerQuest DataKeeper 114
- Backup Solutions 115
- Using Snapshots 116
- Recurring Snapshots 117
- Managing the Snapshot Pool 117
- Accessing Snapshots 118
- Snapshot Rollback 121
- Using Backup Express for 122
- GuardianOS 122
- Components 123
- Backup Modes 123
- Restore Modes 124
- Planning Backup Procedures 124
- Backup Schemes 125
- Backing Up Data 126
- Restoring Data 127
- Defaults 128
- Managing the Catalog 130
- The Disaster Recovery Files 132
- Disaster Recovery Procedures 134
- Restoring the Data from Tape 136
- Chassis Failure 137
- Chapter 7 139
- Using Status Screens 142
- Using the Event Log 143
- Local Scanner and Log Views 146
- Using the Local Scanner 147
- The Local Scanner Window 148
- Setting the Scan Options 149
- Setting Selection Options 150
- Setting Display Options 150
- Viewing Directory Paths 151
- About Signature Updates 151
- Setting Schedule Options 152
- Setting Incoming Options 153
- Understanding Alert Options 156
- The Report Tab 156
- Setting Alert Filter Options 157
- Other Local Scanner Options 158
- Using the Move Directory 159
- Using the Log Viewer Window 159
- The Log Viewer List 160
- Troubleshooting 161
- Using Maintenance Modes 162
- Snap Server Specifications 165
- Feature Specification 166
- Taiwan Statement 170
- Appendix B 171
- General Guidelines 173
- • Recover — 178
- • Nsrretrieve — 178
- Upgrading Backup Express for 181
- Jukebox Support 181
- Upgrade Notes 182
- Glossary 183
- Term Definition 184
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