APC Snap Server 2200 Specifications Page 112
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Networking Issues
98 Snap Server Administrator Guide
You Cannot Log in as root to the Snap Server
The root account password is tied to the admin accout password. If you cannot log
in as root, change the password for the admin account on the System > General
Settings screen. Use the admin password to log in as root.
Snap Disk 10 Disk Drives do not Appear on the Storage > Devices screen.
Verify that the Snap Disk 10 is connected properly to the Serial ATA connector at
the rear of the Snap Server 4500 and that the expansion array is properly connected
to the power supply. Then, to initialize the Snap Disk 10, power off and then power
on the Snap Server 4500.
Caution
Make sure to use a screwdriver to firmly seat the connectors on the Snap
Disk 10 and the Snap Server 4500. Tightening the connectors by hand will not work.
Safari 1.0.2 on MacOS 10.2.x Unexpectedly Crashes
This Safari issue has been resolved in MacOS 10.3.x, upgrading your MacOS to
10.3.x or later will install an updated version of Safari and resolve this issue.
The S2S Managemenent Console does not Start Successfully
You must allow popups on your client when connected to the Snap Server to view
some error messages and to allow the management console to run.
You must also have the latest Java Virtual Machine (JVM) installed on your client to
support S2S.
Tip
The JVM which installs as a part of the Snap Server Manager installation
process will properly support S2S. If you have not already installed SSM on your
client, it can be installed from your User CD or the Snap Appliance download site.
In some netowrk configurations, name resolution may be failing to allow the VM in
teh browser to successfully allow the management console to load. Reauthenticate
to the Snap Server via IP address rather than server name.
The Snap Server Manager or S2S Installer does not work using Internet
Explorer on Windows 2003 Server
The default security settings do not allow active-X components to run. You must
download the package to successfully complete the installation on Windows 2003.
- Snap Server 1
- Administrator Guide 1
- ETRUST ANTIVIRUS 6
- Contents 7
- Documentation Feedback 11
- Audience and Purpose 11
- Service and Technical Support 11
- Tips and Cautions 12
- Typographical Conventions 12
- Finding More Information 13
- Administrative Overview 15
- GuardianOS Specifications 16
- Feature Specification 17
- New Features in this Release 19
- Snap Server Manager 19
- Launching Snap Server Manager 20
- Server Name 22
- Date/Time Settings 22
- Configuring an APC-Brand UPS 23
- SnapExtensions 24
- Add-On Features 25
- Chapter 2 27
- TCP/IP Options 28
- Configuring TCP/IP Settings 30
- Windows SMB Access 31
- Support for Windows (SMB) 32
- NFS Access 33
- Apple File Protocol Access 34
- FTP Access 35
- HTTP/HTTPS Access 36
- DHCP Server 36
- User & Group Management 37
- Local Users and Groups 38
- Windows Workgroup or Domain 39
- NIS Domain 41
- Storage Configuration & 43
- Expansion 43
- RAID Groups 45
- Local and Global Hot Spares 45
- RAID Management Tools 46
- Volumes 47
- Quotas 48
- Expansion Arrays 49
- The Snap Disk 10 50
- The Snap Disk 30SA 50
- The Snap Disk 32SA 51
- Status Devices 52
- The Enclosure Summary Screen 53
- Chapter 5 55
- Chapter 5 iSCSI Disks 43 57
- Share and File Access 59
- Components and Options 60
- SnapTree Functionality 61
- Creating Shares 62
- Share Access Behaviors 63
- The NFS Warning Message 64
- (Windows) 65
- Access Permissions 67
- Snapshots 69
- Scheduling Snapshots 70
- NDMP and Snapshots 70
- Snapshots and iSCSI Disks 70
- Adjusting Snapshot Pool Size 71
- Accessing Snapshots 72
- Chapter 7 Snapshots 59 73
- Disaster Recovery 75
- Backup Recommendations 77
- Pre-Restore Requirements 78
- Restore Recommendations 78
- Maintenance Mode 80
- CA eTrust Antivirus Software 83
- Antivirus Dependencies 84
- The Local Scanner View 86
- Defining Scan Jobs 87
- Running a Manual Scan Job 88
- Scheduling a Scan Job 88
- Signature Updates 89
- Download Now 91
- Alert Options 93
- The Move Directory 94
- Log View 95
- Troubleshooting Snap Servers 97
- The Meaning of LED Indicators 100
- Behavior 105
- System Reset Options 106
- Caution 107
- Networking Issues 109
- Miscellaneous Issues 113
- Phone Home Support 114
- Text Field Description 115
- Appendix K 117
- Pre-installation Tasks 119
- Errors Messages To Be Ignored 125
- •Recover — 129
- •Nsrretrieve — 129
- Glossary 131
- Term Definition 132
- Ter m Definition 133
- Chapter 12Symbols 143
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