APC Snap Server 2200 Specifications Page 113
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- Table of contents
- TROUBLESHOOTING
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Miscellaneous Issues
Chapter 10 Troubleshooting Snap Servers 99
You Are Unable to See Your Domain Users When Trying to Set Up Windows
Security Permissions on File Folders
The Snap Server (GuardianOS) has joined the Active Directory domain properly,
and you can see the domain users when you set Share permissions from the
browser-based Administration Tool.
Make sure the Windows client (PC) you are trying to set permissions from is
assigned a valid DNS server. You can check your Windows client using the
ipconfig
command from a command prompt.
Miscellaneous Issues
You Backed Up Your Snapshot Share and Are Now Attempting to Restore It,
and the Operation Fails
A snapshot share is read-only. You can restore the data to a read-write accessible
share.
The NetVault Client Cannot Connect to the NetVault Server on the Snap Server
Occasionally, after enabling NetVault for GuardianOS for the first time, the
NetVault for GuardianOS Server may not start properly. If this happens, the
NetVault client application may not be able to connect to the NetVault for
GuardianOS server running on the Snap Server. To resolve this issue, simply
disable and then re-enable the NetVault for GuardianOS Server via the
Maintenance
> Add-On
Features
screen.
Power to the Snap Server Is Unexpectedly Cut Off due to a Power Outage
Snap Appliance recommends that you use an uninterruptible power supply (UPS)
with the Snap Server. If you did not have a UPS attached to the server at the time of
the power outage, use the following procedure:
1
Turn off the power supplies on the 14000, and leave them off until the power
situation stabilizes. On Snap Server
s
4200, 4500, 15000 and 18000, which have no
on/off switch, remove the power cables. On SD30s and higher turn off the power
switches on the back of the unit.
2
Once the power is restored and stabilized, turn the power supplies back on and
reboot the server.
Once the Snap Server boots, it begins resynchronizing the RAID(s) if necessary.
You can use the server during the resynchronization, but performance will be a
little slower than normal. Do not remove drives, however, while the server is
resynchronizing the RAID.
- Snap Server 1
- Administrator Guide 1
- ETRUST ANTIVIRUS 6
- Contents 7
- Documentation Feedback 11
- Audience and Purpose 11
- Service and Technical Support 11
- Tips and Cautions 12
- Typographical Conventions 12
- Finding More Information 13
- Administrative Overview 15
- GuardianOS Specifications 16
- Feature Specification 17
- New Features in this Release 19
- Snap Server Manager 19
- Launching Snap Server Manager 20
- Server Name 22
- Date/Time Settings 22
- Configuring an APC-Brand UPS 23
- SnapExtensions 24
- Add-On Features 25
- Chapter 2 27
- TCP/IP Options 28
- Configuring TCP/IP Settings 30
- Windows SMB Access 31
- Support for Windows (SMB) 32
- NFS Access 33
- Apple File Protocol Access 34
- FTP Access 35
- HTTP/HTTPS Access 36
- DHCP Server 36
- User & Group Management 37
- Local Users and Groups 38
- Windows Workgroup or Domain 39
- NIS Domain 41
- Storage Configuration & 43
- Expansion 43
- RAID Groups 45
- Local and Global Hot Spares 45
- RAID Management Tools 46
- Volumes 47
- Quotas 48
- Expansion Arrays 49
- The Snap Disk 10 50
- The Snap Disk 30SA 50
- The Snap Disk 32SA 51
- Status Devices 52
- The Enclosure Summary Screen 53
- Chapter 5 55
- Chapter 5 iSCSI Disks 43 57
- Share and File Access 59
- Components and Options 60
- SnapTree Functionality 61
- Creating Shares 62
- Share Access Behaviors 63
- The NFS Warning Message 64
- (Windows) 65
- Access Permissions 67
- Snapshots 69
- Scheduling Snapshots 70
- NDMP and Snapshots 70
- Snapshots and iSCSI Disks 70
- Adjusting Snapshot Pool Size 71
- Accessing Snapshots 72
- Chapter 7 Snapshots 59 73
- Disaster Recovery 75
- Backup Recommendations 77
- Pre-Restore Requirements 78
- Restore Recommendations 78
- Maintenance Mode 80
- CA eTrust Antivirus Software 83
- Antivirus Dependencies 84
- The Local Scanner View 86
- Defining Scan Jobs 87
- Running a Manual Scan Job 88
- Scheduling a Scan Job 88
- Signature Updates 89
- Download Now 91
- Alert Options 93
- The Move Directory 94
- Log View 95
- Troubleshooting Snap Servers 97
- The Meaning of LED Indicators 100
- Behavior 105
- System Reset Options 106
- Caution 107
- Networking Issues 109
- Miscellaneous Issues 113
- Phone Home Support 114
- Text Field Description 115
- Appendix K 117
- Pre-installation Tasks 119
- Errors Messages To Be Ignored 125
- •Recover — 129
- •Nsrretrieve — 129
- Glossary 131
- Term Definition 132
- Ter m Definition 133
- Chapter 12Symbols 143
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