APC Snap Server 2200 Specifications Page 163
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Disaster Recovery and Maintenance Issues
Chapter 8 Troubleshooting 145
tool such as a pen or pencil to press the button). On the 4200 and 4500, remove the
front bezel and press the white button, located to the left of the black power button.
The system will reboot, and after about a minute, the system light should begin to
alternately flash amber and green. When you next access the server, the initial
maintenance mode (Recovery Console) screen opens.
This will change the Snap Server’s IP address. To access the Recovery Console
screen, you will need to know the IP address of the Snap Server. You can find the
server’s IP address from the DHCP server on your domain. If you do not have a
DHCP server, the server’s IP address should default to 10.10.10.10. If so, you will
need to change the IP address on the client you are connecting from to the same
network segment as the Snap Server, (i.e. 10.10.10.5) to access the Recovery Console.
Disaster Recovery and Maintenance Issues
Problem: I backed up my Snapshot share and I am now attempting to restore it, but
the operation is failing.
Solution: A Snapshot share is read only. You can restore the data to a read/write
accessible share.
Problem: Power to the Snap Server was unexpectedly cut off due to a power
outage.
Solution: Snap Appliance recommends that you use an uninterruptible power
supply (UPS) with the Snap Server. If you did not have a UPS attached to the server
at the time of the power outage, use the following procedure:
1
Turn off the power supplies (one on Snap Servers 4200, 4400, and 4500; two on
the Snap Server 14000) and leave them off until the power situation stabilizes.
2
Once the power is restored and stabilized, turn the power supplies back on and
reboot the server.
Once the Snap Server boots, it begins resynchronizing the RAID(s). You can use
the server during the resynchronization, but performance will be a little slower
than normal. Do not remove drives, however, while the server is resynchronizing
the RAID.
Problem: The server is not responding to file requests or configuration commands.
Solution: Call your Snap Appliance technical support representative.
Problem: The admin password to the Administration Tool is not available.
- Snap Server 1
- Administrator Guide 1
- ETRUST ANTIVIRUS 6
- Contents 7
- Chapter 6 Data Protection 93 10
- Audience 13
- Tips and Cautions 13
- Document Organization 14
- Typographical Conventions 15
- Related Documents 16
- Contacts 17
- Getting Started 19
- Networking 20
- Security 20
- Feature Description Page 21
- Applications 22
- • Discovering Snap Servers — 23
- • Getting Information — 23
- • Setting IP Addresses — 23
- The Administration Tool 24
- Chapter 1 Getting Started 7 25
- Chapter 2 27
- Connecting to the Network 30
- Initial Configuration Tasks 48
- •Server number — 49
- • Serial number — 49
- Registering your Server 53
- Networking Options 55
- Protocol Default Comments 56
- Configuring TCP/IP 57
- • Half-duplex Ethernet — 58
- • Full-duplex Ethernet — 58
- Configuring TCP/IP Settings 59
- to update 60
- Option Settings 60
- Configuring Windows Access 61
- Configuring NFS Access 63
- Configuring a DHCP Server 66
- Connecting from a Client 67
- Web Browser (HTTP) 69
- Storage Configuration and 71
- Management 71
- Storage Configuration Options 73
- Create Snapshot Share 75
- Before You Begin 76
- Using the RAID Storage Wizard 77
- Creating a RAID 78
- Creating a Volume 79
- Creating a Share 80
- Managing and Repairing RAIDs 81
- Determining RAID Set Status 82
- Adding Disk Drives to a RAID 83
- Managing Volume Usage 85
- Disabling Quotas 87
- Tracking Volume Usage 87
- Hot Swapping Disk Drives 88
- Security Management 91
- Default Security Settings 92
- Physically Secure the Server 93
- Configure Users and Groups 94
- Macintosh and FTP Access 95
- • Changing UIDs or GIDs — 96
- Directory 98
- Joining an NIS Domain 101
- Web View Authentication 102
- Secure HTTPS 102
- Caution 106
- How Permissions are Applied 110
- Supported Permissions 110
- Data Protection 111
- Data Backup Options 112
- Backup Express for GuardianOS 113
- PowerQuest DataKeeper 114
- Backup Solutions 115
- Using Snapshots 116
- Recurring Snapshots 117
- Managing the Snapshot Pool 117
- Accessing Snapshots 118
- Snapshot Rollback 121
- Using Backup Express for 122
- GuardianOS 122
- Components 123
- Backup Modes 123
- Restore Modes 124
- Planning Backup Procedures 124
- Backup Schemes 125
- Backing Up Data 126
- Restoring Data 127
- Defaults 128
- Managing the Catalog 130
- The Disaster Recovery Files 132
- Disaster Recovery Procedures 134
- Restoring the Data from Tape 136
- Chassis Failure 137
- Chapter 7 139
- Using Status Screens 142
- Using the Event Log 143
- Local Scanner and Log Views 146
- Using the Local Scanner 147
- The Local Scanner Window 148
- Setting the Scan Options 149
- Setting Selection Options 150
- Setting Display Options 150
- Viewing Directory Paths 151
- About Signature Updates 151
- Setting Schedule Options 152
- Setting Incoming Options 153
- Understanding Alert Options 156
- The Report Tab 156
- Setting Alert Filter Options 157
- Other Local Scanner Options 158
- Using the Move Directory 159
- Using the Log Viewer Window 159
- The Log Viewer List 160
- Troubleshooting 161
- Using Maintenance Modes 162
- Snap Server Specifications 165
- Feature Specification 166
- Taiwan Statement 170
- Appendix B 171
- General Guidelines 173
- • Recover — 178
- • Nsrretrieve — 178
- Upgrading Backup Express for 181
- Jukebox Support 181
- Upgrade Notes 182
- Glossary 183
- Term Definition 184
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