APC SYBT4 Datasheet download pdf (Page 27)

Module and Card Replacement

Symmetra

PX 10-80 kW, 208V – Operation & Maintenance Guide – 990-1430 REV01 21

How to replace Intelligence Modules

Loosen the 2 Phillips screws at both sides of the module (top of module). As soon as the left side screw is loose, the

module will be deactivated. Display shows message saying it has decreased the number of cards. Reverse procedures

for installation.

How to obtain replacement modules

To obtain a replacement module, contact APC Customer Support at 1 (800) 800 4272.

1. In the event of a module failure, the display interface may display additional “fault list” screens.

Press any key to scroll through these fault lists, record the information, and relay it to the

representative.

2. If possible, call APC Customer Support from a telephone that is within reach of the Symmetra

PX UPS display interface so that you can gather and report additional information to the

representative.

3. Be prepared to provide a detailed description of the problem. A representative will help you

solve the problem over the telephone, if possible, or will give you a return material

authorization (RMA) number. If a module is returned to APC, this RMA number must be

clearly printed on the outside of the package.

4. If the Symmetra PX UPS is within the warranty period, repairs will be performed free of charge.

If it is not within the warranty period, there will be a charge for repair. Review APC ‘s warranty

policy.

One intelligence module can be replaced without interrupting power to the connected equipment

provided another functioning intelligence module is installed.

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APC SYBT4 Datasheet Page 27