APC KVM1116P User Manual download pdf (Page 130)

KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 118

The Java Applet and Java Client AP

Sun Systems

Mac Systems

Problem Resolution

I can't connect to the KVM switch. 1. The latest Java version must be installed on your client computer.

2. Check if you need to specify the Program port along with the IP

address. See “Java Client AP Login” on page 21 for details

3. Close Java reopen it, and try again.

I have installed the latest Java JRE, but I am

having performance and stability problems.

There may be issues with the latest version because it is so new. Try

using a Java version that is one or two versions earlier than the latest one.

After upgrading the firmware, after logging in

with the Java Applet Viewer or the Java Client

AP, the switch appears to still be using the old

firmware version.

Log out. Delete your Java temporary internet files as follows:

• 1. Open Control Panel > Java.

• 2. In the Temporary Internet Files section, click Settings.

• 3. In the Disk Space section, click Delete Files.

• 4. In the dialog box that comes up, click OK.

The national language characters that I input

do not appear.

Change the keyboard language of your client computer to English-UK.

Use the KVM switch's On-Screen Keyboard and set the on-screen

keyboard to the same language that the other system is using.

Java performance deteriorates. Exit the program and start again.

Pressing the Windows Menu key has no effect. Java doesn't support the Windows Menu key.

When I try to add a folder to be mounted as a

virtual media drive, I can't select the folder.

My only choice is Desktop.

In the folder selection entry field, enter the root directory of the folder

you want to add. After that, the folders contained under the root directory

will display. You can now navigate to the folder you want.

Problem Resolution

Video display problems with interface

systems(e.g. Sun Blade 1000servers).*

The display resolution should be set to 1024 x 768 @60Hz:HDB15

Under Text Mode: Go to OK mode and issue the following command:

setenv output-device screen:r1024x768x60reset-all

Under XWindow:

1. Open a console and issue the following command:

m64config -res 1024x768x60

2. Log out

3. Log in

Video display problems with interface

systems(e.g. Sun Ultra servers).*

The display resolution should be set to 1024 x 768 @ 13W3 60Hz:

Under Text Mode: Go to OK mode and issue the following

command:setenv output-device screen:r1024x768x60reset-all

Under XWindow:

1. Open a console and issue the following command:

fbconfig -res 1024x768x60

2. Log out

3. Log in

* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun

VGA card's manual.

Problem Resolution

When I log in to the KVM switch with my

Safari browser, it hangs when I use the

Snapshot feature.

Force close Safari, then reopen it. Don't use the Snapshot feature until

you upgrade to Mac OS 10.4.11 and Safari 3.0.4.

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APC KVM1116P User Manual Page 130

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