APC MasterSwitch User's Guide download pdf (Page 109)

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USER’S GUIDE

masterswitch plus

103

Warranty limitations

Except as provided herein, APC makes no warranties, express or

implied, including warranties of merchantability and fitness for a

particular purpose. Some jurisdictions do not permit limitation or exclusion

of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s)

may not apply to the purchaser.

Except as provided above, in no event will APC be liable for direct,

indirect, special, incidental, or consequential damages arising out of

the use of this product, even if advised of the possibility of such

damage.

Specifically, APC is not liable for any costs, such as lost profits or revenue,

loss of equipment, loss of use of equipment, loss of software, loss of data,

costs of substitutes, claims by third parties, or otherwise. This warranty

gives you specific legal rights and you may also have other rights, which

vary according to jurisdiction.

Obtaining service

To obtain support for problems with your MasterSwitch Plus:

1. Note the serial number and date of purchase. To find the serial number

of the MasterSwitch Plus, use the About System menu option.

2. Contact Customer Support at a phone number located at the end of

this manual. A technician will try to help you solve the problem by

phone.

3. If you must return the product, the technician will give you a return

material authorization (RMA) number. If the warranty expired, you will

be charged for repair or replacement.

4. Pack the unit carefully. The warranty does not cover damage sustained

in transit. Enclose a letter with your name, address, RMA number and

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APC MasterSwitch User's Guide Page 109