APC ACRC103 Specifications Page 48

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InRow RC Operation and Maintenance40
Alarms do not show
up on monitoring
equipment (Form C)
• External monitoring
equipment is not receiving
power or is not functioning
properly
• Confirm that power, if required, is being supplied
to the external equipment.
• If the cooling unit is providing power (+12 V or
+24 V) to the external equipment, verify that the
external equipment is <
50 mA.
• Test the external equipment by bypassing the
Form C.
Cooling unit does
not shut down on
command
• Drive voltage • Verify that there is a drive voltage entering the
input of the cooling unit. You may use the
available +12 V or +24 V. You must then also use
the ground.
No communication
with building
management system
(BMS) port
• Improper connection • Confirm that the Cooling Unit is connected to the
BMS port and not to the Control port.
• Ensure that the wire polarity is correct.
Using a DC voltmeter, test the signal with no
transmissions in progress: expect Pin 2 to be
greater than Pin 1 by at least 200 mV. Measure the
cooling unit with the cable disconnected, and then
measure it again with the cable connected. If the
signal is less than 200 mV, the cooling unit may be
reverse-wired.
• Make sure that every cooling unit has either two
sets of wires in its connector OR one set of wires
and a terminating resistor of 100 to 120 ohms.
• Wrong baud rate • Verify the baud rate is correct.
• Wrong ID • Verify the ID is correct.
Cooling units are
not communicating
with each other
• A-Link CAN • Verify that the A-Link port of every cooling unit
has either two cables or one cable and a
terminator.
• Confirm that the A-Link cables are connected to
the A-Link ports and that a network cable is
connected to the network port.
Problem Possible Cause Corrective Action
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