APC AP9606 User's Guide download pdf (Page 71)

Web/SNMP Management SmartSlot Card User’s Guide 71

Troubleshooting

Management Card

continued

SNMP issues

The following table describes known

SNMP

problems.

Problem Solution

Unable to perform a

GET

1. Verify the read (GET) community name.

2. Use the Control Console or Web interface to ensure

that the

NMS

has access. See

SNMP on page 29

Unable to perform a

SET

1. Verify the read/write (SET) community name.

2. Use the Control Console or Web interface to ensure

that the

NMS

has write (SET) access. See

SNMP

on page 29

Unable to receive traps at

the

NMS

Query the PowerNet MIB

mconfigTrapReceiverTable

OIDs

to verify that the

NMS

address is listed

correctly, and that the community name defined for the

NMS

matches the community name in the table. If

necessary, use SETs to the

OID

s, or use the Control

Console or Web interface to correct the trap receiver

definition problem. See

SNMP on page 29

Traps received at an

NMS

are not identified

See your

NMS

documentation to verify that the traps

are properly integrated in the alarm/trap database.

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