APC Power-Saving Back-UPS ES 8 Outlet 700VA 230V BS 1363 Specifications download pdf (Page 3)

Back-UPS ES 550 & 750 3

Troubleshooting

Master Function Disabled Master Enable LED -

OFF

None

Problem Probable Cause Solution

Back-UPS will not turn on. Battery is disconnected or utility power is

not available at the wall outlet.

Connect the battery and ensure power is available at the wall outlet.

No power available at the Surge

Protection Only outlets.

Surge Protection Only outlets have been

overloaded and disconnected by the circuit

breaker.

Reduce the amount of equipment plugged into Surge Protection Only

outlets and re-set the circuit breaker.

Utility power not available at the wall

outlet.

Ensure the fuse or circuit breaker for the outlet is not tripped, and that

the wall switch controlling the outlet (if any) is in the ON position.

Connected equipment loses power. Equipment is connected to the Surge

Protection Only outlets.

Ensure the equipment you want to stay powered during a power

failure is plugged into the Battery Backup/Surge Protection outlets

and NOT the Surge Protection Only outlets.

The Back-UPS is overloaded. Make sure the equipment plugged into the Battery Backup/Surge

Protection outlets of the unit are not overloading the capacity of the

unit. Try removing some of the equipment and see if the problem

continues.

PowerChute Personal Edition software has

performed a shutdown due to a power

failure.

The Back-UPS is operating normally.

The Back-UPS has exhausted its available

battery power.

The Back-UPS can only operate on battery power for a limited

amount of time. The unit will eventually turn off when the available

battery power has been used. Re-charge for a minimum of 16 hours.

Connected equipment does not accept the

step-approximated sine waveform of the

Back-UPS.

The output waveform is designed for computers and computer-related

equipment. It is not designed for use with motor-type equipment.

The Back-UPS may require service. Contact APC Technical Support.

The Power On indicator is lit and

the Back-UPS is beeping four

times every 30 seconds.

The Back-UPS is using battery. The Back-UPS is operating normally and using battery power. Once

On Battery, you should save your current work, power down your

equipment, and turn the unit OFF. Once normal power is restored, you

may turn the unit back ON and power your equipment.

The Power On indicator flashes

once per second and the Back-

UPS beeps once per second at the

same time.

Battery capacity is low (about 2 minutes of

use remaining).

The Back-UPS is about to shut off due to a low battery charge

condition! When the unit beeps once every second, the battery has

about 2 minutes of power remaining. Immediately power down your

computer and turn the unit OFF. When normal power returns, the unit

will recharge the battery.

Inadequate runtime. The battery is not fully charged. Allow the unit to charge by leaving it plugged into the wall for at least

16 hours.

Battery is near the end of useful life. As a battery ages, the amount of runtime available will decrease. You

can replace the battery by ordering one at www.apc.com. Batteries

also age prematurely if the Back-UPS is placed near excessive heat.

The device connected to the

Master outlet goes into Sleep or

Standby mode, but the equipment

connected to the Controlled

outlets do not turn off.

The “green” function is turned off or the

threshold setting is incorrect.

Re-configure the Master and Controlled outlets. See “Enable the

oulets” on page 2.

The threshold setting of the device

connected to the Master outlet is not

configured properly.

Re-configure the threshold settings of the device connected to the

Master outlet.

Power is not supplied to some

outlets.

The Controlled Outlets may be turned OFF. Disable the Master/Controlled outlets.

The Controlled Outlets are not

supplying power, even though the

Master device is not in sleep

mode.

The Master Outlet threshold may be

incorrectly set.

Re-configure the Master Outlet, ensure the device connected to the

Master Outlet is in sleep or standby mode, or is OFF, when the

threshold is set.

LED Visual Indicator Audible Alarm Action

1 2 3 4

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APC Power-Saving Back-UPS ES 8 Outlet 700VA 230V BS 1363 Specifications Page 3

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