APC AP9617 User Manual download pdf (Page 91)

USER’S GUIDE

network management card

Specifically, APC is not liable for any costs, such as lost profits or revenue,

loss of equipment, loss of use of equipment, loss of software, loss of data,

costs of substitutes, claims by third parties, or otherwise. This warranty

gives you specific legal rights and you may also have other rights, which

vary according to jurisdiction.

Obtaining Service

If you could not resolve the problem using the information in

Troubleshooting, contact APC Worldwide Customer Support and be ready

to provide the following:

• The Management Card’s serial number. To find the serial number of

the Management Card, use the About System menu option.

• The date you obtained the card, either as part of your DC Power Plant

or as a replacement for the original card

• A description of the problem

• Information about your service contract.

If phone consultation cannot solve the problem, you need on-site service by

an APC technician. See your service contract for information.

Warnin

Do not attempt to remove the Management Card without

prior authorization. The terms of your warranty and service

contract may require that service be performed by an

authorized APC technician only.

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APC AP9617 User Manual Page 91