APC AIS 3000 Installation Manual download pdf (Page 41)

Display Messages/Troubleshooting

AIS® 3000 & XR Battery Enclosure 10-40kVA, 400V, Operation Manual – 990-2259 33

If a problem persists, note UPS model #, serial #, and date purchased before calling APC Customer

Support (Type label located on rear cover, bottom section).

System Failure Detected

by Surveillance.

The system has detected an internal

error.

Check for other alarms and contact

APC customer support if problem

persists.

System Start Up Config-

uration Failed.

System configuration error. Unable to

determine system voltage and/or

Enclosure size.

Check for other alarms and contact

APC customer support if problem

persists.

System Not Synchro-

nized to Bypass.

System cannot synchronize to bypass.

Mode may not be available.

Option 1: Decrease the input fre-

quency sensitivity.

Contact APC Customer Support

(see rear cover).

Option 2: Correct the bypass input

voltage to provide acceptable voltage

on frequency.

UPS In Bypass Due To

Fault.

The UPS has transferred to Bypass

Mode because a fault has occurred.

Contact APC Customer Support

(see rear cover).

UPS In Bypass Due To

Overload.

The load exceeded the power

capacity. The UPS has switched to

Bypass Mode.

Decrease the load.

UPS Is Overloaded. The load exceeded the system power

capacity.

Option 1: Decrease the load.

Option 2: Check the load distribution

on the 3 phases via the display. If the

load is unevenly distributed, adjust

the load distribution.

Weak Batt(s) Detected.

Reduced Runtime.

One or more weak batteries detected. Replace the weak batteries.

XR Battery Breaker

Open, or Fuse Blown.

The external DC disconnect switch

tripped. Battery power is not available

or the runtime is lower than expected.

Activate the external DC Disconnect

Switch or replace blown fuse in XR

Enclosure (only applicable if your

installation includes an XR

Enclosure).

Display message Meaning Corrective action

1 2 ... 36 37 38 39 40 41 42 43 44 45 46 ... 57 58

Comments to this Manuals

No comments

APC AIS 3000 Installation Manual Page 41

Comments to this Manuals

Related products and manuals for Uninterruptible power supplies (UPSs) APC AIS 3000