APC SmartSlot AP9604SR Operations Instructions download pdf (Page 13)

9.Troubleshooting

Problem Possible Cause Solution

The SmartSlot relay I/O

Module does not

respond to control

inputs.

Insufficient setup or

hold times.

Configure controlling

equipment to provide at

least one second of

alarm hold. See

section 4.

Invalid or intermittent

alarms.

Poor contact at either

the dry contact I/O con-

nector or the accessory

connection board.

Correct poor contact

conditions. Tighten all

connector screws.

Alarms always on or

will not come on.

Relay welded.

Return the SmartSlot

Relay I/O module for

service. See section 10.

The SmartSlot Relay I/

O Module does not gen-

erate alarms.

The SmartSlot Relay

I/O Module has failed.

See section 10 for

customer service

information.

Other accessories

attached to the com-

puter interface port of

the UPS stop working.

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