APC SUA5000RMI5U/KIT Specifications download pdf (Page 22)

18 Smart-UPS 5000 VA 208/230 Vac Tower/Rack-Mount 5U User Manual

Troubleshooting

There is no utility power

There is no utility power and the UPS is

off.

Use the cold start feature to supply power to the connected equipment front

the UPS battery(s).

Press and hold the

button. There will be a short beep followed by a

longer beep. Release the button during the second beep.

UPS operates on battery although line voltage exists

The UPS input circuit breaker trips. Unplug all nonessential equipment from the UPS.

Reset the circuit breaker.

Your system is experiencing very high,

low or distorted line voltage.

Move the UPS to a different outlet on a different circuit: Inexpensive fuel

powered generators may distort the voltage. Test the input voltage with the

utility voltage display, (see Operation in this manual). If acceptable to the

connected equipment, reduce the UPS sensitivity.

Battery Charge and Load LEDs flash simultaneously

The UPS has shut down.

The internal temperature of the UPS has

exceeded the allowable threshold for

safe operation.

Check that the room temperature is within the specified limits for operation.

Check that the UPS is properly installed, allowing for adequate ventilation.

Allow the UPS to cool down. Restart the UPS. If the problem persists,

contact APC at www.apc.com.

Diagnostic utility voltage

All five LEDs are illuminated. The line voltage is extremely high and should be checked by an electrician.

There is no LED illumination. The line voltage is extremely low and should be checked by an electrician.

On Line LED

There is no LED illumination. The UPS is running on battery, or it must be turned on.

The LED is blinking. The UPS is running an internal self-test.

Problem and/or Possible Cause Solution

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APC SUA5000RMI5U/KIT Specifications Page 22