EcoBreeze System Operation and Maintenance44
Troubleshooting
NOTE: The EcoBreeze operates using controllers to control internal functions along with variable
frequency drives (VFDs). If either detects a problem, it will go into an alarm mode. Refer to the
remote display panel active alarms and status screens for additional help.
Problem Possible Cause Corrective Action
Module # will not
run
• No power
• Module address not configured
• Check that the disconnect switch on the Module
control panel has not been shut off.
• Check Module address configuration.
Basin has
excessive
sediment
• Conductivity setting requires
adjustment
• Basin drain is blocked by dirt
or debris
• Consult the water treatment specialist for
alternate conductivity settings.
• Check the basin drain for blockage.
Check for open areas of the basin. Replace basin
covers.
Scale buildup on
heat exchangers.
• Conductivity setting requires
adjustment.
• Consult the water treatment specialist for
alternate conductivity settings.
Water spray
system pump will
not run
• Pump is not receiving power
• Water level is too low
• Pump motor protection device
is tripped
• Pump is shut off and the basin
is empty. (The ambient
temperature is below 4.4°C
(40°F).)
• Check the power supply, then the pump
contactor.
• Check that the fill, fill vent, and basin drain valves
are working properly.
• Reset the pump motor.
• No action required. System is working properly.
Water spray
system pump runs
but spray does not
cover the heat
exchanger
• Strainer clogged.
• Spray nozzle obstruction
• Clean the strainer.
• Clean the spray nozzle.
VFD protection
trips
• VFD fault • Check the fault code on the VFD. Refer to the
VFD manual for more information.
Airflow too low • Supply airflow restriction
• Air filters are clogged
• Check the return and supply air damper
positions.
• Replace air filters.
Evaporator coil
ices
• Dirty or blocked evaporator coil
• Air filters are clogged
• Low IT air flow rate and low
refrigerant charge
• Clean the evaporator coil.
• Replace the air filters.
• Check operation of the IT fans
• Check the refrigerant charge
Compressor fails
to start
• VFD fault
• No power to the compressor
• Minimum Off delay timer active
• Another Critical Alarm is active
• Check the fault code on the VFD.
• Check the power supply to the compressor.
• Wait for the minimum Off time to expire.
• Check for other critical alarms.
Head pressure too
high
• Air cooled condenser
malfunction
• Erroneous sensor reading
• Check and clean the condenser coil. Check the
OA fan operation and settings.
• Check the pressure and temperature sensors.
Head pressure too
low
• Low refrigerant charge
• Erroneous sensor reading
• Check for proper subcooling. Repair any leak
and recharge the system.
• Check the OA fan operation during low ambient
temperature.
• Check the pressure and temperature sensors.
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