APC SU043 Datasheet Page 29

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APC Redundant Switch: Installation and Operation Manual 25
Warranty and Service
Limited
warranty
APC
warrants the Redundant Switch to be free from defects in
materials and workmanship for a period of two years from the
date of purchase. Its obligation under this warranty is limited to
repairing or replacing, at its own sole option, any such
defective products. This warranty does not apply to equipment
that has been damaged by accident, negligence, or
misapplication or has been altered or modified in any way. This
warranty applies only to the original purchaser.
Warranty
limitations
Except as provided herein,
APC
makes no warranties,
express or implied, including warranties of merchantability
and fitness for a particular purpose.
Some jurisdictions do
not permit limitation or exclusion of implied warranties;
therefore, the aforesaid limitation(s) or exclusion(s) may not
apply to the purchaser.
Except as provided above, in no event will
APC
be liable for
direct, indirect, special, incidental, or consequential
damages arising out of the use of this product, even if
advised of the possibility of such damage.
Specifically,
APC
is not liable for any costs, such as lost profits
or revenue, loss of equipment, loss of use of equipment, loss of
software, loss of data, costs of substitutes, claims by third
parties, or otherwise. This warranty gives you specific legal
rights and you may also have other rights, which vary
according to jurisdiction.
Obtaining
service
To obtain support for problems with your Redundant Switch:
0
1. Note the serial number and date of purchase. The serial
number is located on the back of the Redundant Switch.
2. Contact Customer Support at a phone number on the
back cover of this document. A technician will try to
help you solve the problem by phone.
3. If you must return the product, the technician will give
you a return material authorization (
RMA
) number. If the
warranty expired, you will be charged for repair or
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