APC InfraStruXure Power Supply Specifications download pdf (Page 70)

Maintenance: Parts Replacement

64 InfraStruXure 20kW System: Installation, Operation, and Maintenance

How to return parts to APC

Call APC Customer Support to obtain an RMA number.

To return a failed module to APC, pack the module in the original shipping materials, and return it by

insured, prepaid carrier. The APC Customer Support representative will provide the destination

address. If you no longer have the original shipping materials, ask the representative about obtaining

a new set. Pack the module properly to avoid damage in transit. Never use styrofoam beads or other

loose packaging materials when shipping a module. The module may settle in transit and become

damaged. Enclose a letter in the package with your name, RMA number, address, a copy of the sales

receipt, description of the problem, a phone number, and a check as payment (if necessary).

Replacement parts

See “APC Customer Support” on the back cover of this manual for phone numbers.

Note

Damages sustained in transit are not covered under warranty.

Replacement Parts and Numbers

10kW Power Module SYPM10KF

Battery Module SYBT4

Battery Monitoring Card SYCBTMON

Battery Unit SYBTU1

Display and Computer Interface Card SYCDCI

Intelligence Module SYMIM4

Network Management Card AP9618

Switch Gear Monitoring Card SYCSGMON

InfraStruXure 20kW System Static Switch Module SYSSW40KF

System ID Card SYCSYSID

System Power Supply Card SYCSPS

XR Communication Card SYCXRCOM

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APC InfraStruXure Power Supply Specifications Page 70